Josh Fonua
Melbourne,VIC
Summary
Motivated Team Lead and store assistant possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
8
8
years of professional experience
Work History
Store Assistant/Relief Manager/Duty Store Manager
Aldi
07.2022 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Collaborated with team members to streamline store operations and improve customer service efficiency.
- Trained new staff on store procedures, policies, and best practices for optimal performance.
Merchandiser/Planogram
Brand Influence Group
06.2024 - 02.2025
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
- Trained and mentored junior team members on merchandising best practices and operational procedures.
- Conducted regular audits of merchandise displays to ensure compliance with company standards and guidelines.
- Inspected merchandise for quality and arranged proper display location on floor.
Section Leader
Flavour Makers
04.2017 - 06.2022
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
- Fostered positive employee relationships through communication, training and development coaching.
- Recommended and executed improvements for production and product quality.
Education
High School Diploma -
Wesley College
Auckland/ New ZealandSkills
- Teamwork and Collaboration
- Attention to Detail
- Documentation and Reporting
- Evaluating Employee Work
- Goal Setting
- Issue Resolution
- Giving Constructive Feedback
- Problem-Solving
- Team Supervision
- Performance Evaluations
- Quality Improvement
- People Management
Reference
. Mohammed Ibrahim
. Section Manager/ Batching section- Flavour Makers
. Contact Details: 0422020902
. Trent Morris
. Assistant store manager/ Duty store manager
. 0410152481
. Rebecca Costa
. Duty Store Manager/ Aldi
. 0452338515
Timeline
Merchandiser/Planogram
Brand Influence Group
06.2024 - 02.2025
Store Assistant/Relief Manager/Duty Store Manager
Aldi
07.2022 - Current
Section Leader
Flavour Makers
04.2017 - 06.2022
High School Diploma -
Wesley College