Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josh Hodder

Dromana,VIC

Summary

Customer-oriented team member with a background in Hospitality and administrative work. Helps out as much as possible and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

2
2
years of professional experience

Work History

Ticketing Staff Member Holiday Casual

Enchanted Adventure
12.2022 - Current
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Delivered information and details of interest about facility to visitors.
  • Set up promotional displays and equipment for special events and activities.
  • Greeted, welcomed and offered immediate assistance to store customers.
  • Assisted customers with sales orders, returns and exchanges.

McDonald's Front Counter

McDonald's
12.2021 - 07.2022
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Education

Current Y11 Student -

Peninsula Grammar
Mount Eliza, VIC

Boneo Primary School
Boneo, VIC

Skills

  • Calm Under Pressure
  • Conflict Resolution
  • Decision-Making
  • Multitasking
  • Written and Verbal Communication
  • Customer Service
  • Social Perceptiveness
  • Planning and Coordination

Timeline

Ticketing Staff Member Holiday Casual

Enchanted Adventure
12.2022 - Current

McDonald's Front Counter

McDonald's
12.2021 - 07.2022

Current Y11 Student -

Peninsula Grammar

Boneo Primary School
Josh Hodder