Summary
Overview
Work History
Education
Skills
Awards
References
Community Service & Volunteer Work
Timeline
Generic

JOSHUA DIAMOND

Melbourne,Australia

Summary

Results-driven candidate with a strong understanding of sales principles and customer service. Possesses a proven ability to build relationships with customers and colleagues. Skilled in identifying customer needs and presenting solutions. Experienced in managing multiple projects and working in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

Go Kart Track Lead

Powerplay Next Level Go-Karting
11.2024 - Current
  • Led track operations during shifts as the senior team member, ensuring smooth and safe race sessions.
  • Supervised and coordinated track staff, delegating tasks and maintaining efficiency in a fast-paced environment.
  • Delivered clear safety briefings and built rapport with customers through strong communication and people skills.
  • Experienced in working with children and individuals with special needs, providing patient and inclusive support.
  • Maintained a high standard of customer service while managing on-track incidents and resolving issues calmly.

DISABILITY SUPPORT WORKER

HoopNOW
10.2022 - Current
  • Built positive relationships with clients and families
  • Inside and Outside Sales Stock Management
  • Stocking and Replenishing Sales Expertise
  • Answering Customer Questions
  • Provided individualized assistance to clients with disabilities, including physical, mental and emotional needs
  • Transported clients to facilitate access to employment, health care, and community life
  • Worked independently and collaborated with co-workers to meet team and personal goals
  • Developed positive relationships with service users and their families to ensure the best care possible
  • Adapted communication techniques based on individual's abilities when interacting with service users

Education

VCE -

Waverley Christian College
Wantirna
11.2023

Certificate III in Christian Ministry - Ministry

Melbourne School of Theology
Melbourne
12-2022

Certificate IV in Kitchen Operations - Hospitality

Heatherton Christian College
Melbourne
11-2022

Skills

  • Conflict Resolution
  • Youth Services
  • Companionship and Emotional Support
  • Coaching
  • Friendly, positive attitude
  • Time management
  • Dependable and responsible
  • Teamwork and collaboration

Awards

2023 U21 Athletics Champion Boy

2022 U21 Athletics Champion Boy,

2020 State Victorian Christian Soccer Team

2020 Best Offensive Player Basketball

2019 Most Versatile Player Basketball

2017 Best and Fairest Soccer

2017 House Captain

2016 Student Representative Council

2015 Best and Fairest Soccer

2015 APSMO R/Up

References

References available upon request.

Community Service & Volunteer Work

Crossway Baptist Church

KIDS CHURCH KEY LEADER + YOUTH GROUP VOLUNTEER, 2018 - Current

-Demonstrated strong interpersonal skills by communicating with church members in a professional manner and providing information about upcoming events.

-Led weekly Bible study sessions for small groups

-Collaborated with church staff to plan and execute special event

-Completed various mission trips to help less fortunate people in need

-Provided counsel and prayer to church members facing difficult life circumstances

Timeline

Go Kart Track Lead

Powerplay Next Level Go-Karting
11.2024 - Current

DISABILITY SUPPORT WORKER

HoopNOW
10.2022 - Current

VCE -

Waverley Christian College

Certificate III in Christian Ministry - Ministry

Melbourne School of Theology

Certificate IV in Kitchen Operations - Hospitality

Heatherton Christian College

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