Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Joshua Friend

Summary

Been a Dooen Employee since completing school in 2000.

Started as a bag loader and have worked all the way through all the roles on site. Packing, Classifying, Receivals Attendant, AO Officer, Fumigator. My Role as Leading Hand I have been in for over 7 years which places me in Control of a large area of work at Dooen.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Leading Hand Quality Tech and Export Coordinator

Viterra Dooen
02.2001 - Current
  • Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
  • Developed a strong rapport with staff members through effective communication and leadership skills.
  • Streamlined operations for increased efficiency by implementing new processes and procedures.
  • Coordinated project resources, ensuring timely completion of tasks while maintaining high-quality standards.
  • Mentored junior staff members to enhance their technical skills and boost overall team performance.
  • Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
  • Managed multiple projects simultaneously, adhering to strict deadlines without compromising quality or safety standards.
  • Delivered high-quality results consistently by enforcing rigorous quality control measures across all stages of the project lifecycle.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Bartender

Victoria Hotel
05.2006 - 11.2018
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.

Education

High School Diploma -

Horsham College
Horsham, VIC
10.2000

Skills

  • Technical Problem Solving
  • Safety Awareness
  • Team Development
  • Staff Training
  • Project Coordination
  • Customer Service
  • Decision Making
  • Performance Management
  • Quality Control
  • Strategic Planning
  • Shipment Coordination
  • Truck Driving

Certification

Authorised Officer for Dooen - Current

Front End Loader

Fork Lift

HC Truck License

Affiliations

  • Football - Pimpinio Football Club
  • Basketball - Horsham Basketball Association

Timeline

Bartender

Victoria Hotel
05.2006 - 11.2018

Leading Hand Quality Tech and Export Coordinator

Viterra Dooen
02.2001 - Current

High School Diploma -

Horsham College

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Joshua Friend