Joshua Gockel
Sydney,NSW
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during my tenure at Burgerme. Skilled in teamwork and collaboration, I excel in environments requiring attention to detail and organisation. Achieved significant efficiency in delivery and food preparation processes, leveraging my empathy and customer service focus to exceed expectations.
Overview
2
2
years of professional experience
Work History
Food Delivery Driver
Burgerme
Paderborn (Germany)
10.2023 - 08.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Assisted with sorting and organising stockroom items.
Festival Food Preparing and Seller
Speisenfabrik
Heidenheim (Germany)
07.2024 - 09.2024
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Utilized product knowledge to educate customers on features and benefits.
- Presented professional image consistent with company's brand values.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
Carpenter Intern
Objektdesign Barbara Weist
Paderborn (Germany)
08.2022 - 08.2023
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Education
Subject-specific High School Diploma -
Berufsschule Helene Weber
Paderborn, GermanySkills
- Sympathy and Empathy
- Cleanliness and hygiene
- Teamwork and Collaboration
- Customer service-focused
- Attention to Detail
Languages
German
Native or Bilingual
English
Professional Working
Timeline
Festival Food Preparing and Seller
Speisenfabrik
07.2024 - 09.2024
Food Delivery Driver
Burgerme
10.2023 - 08.2024
Carpenter Intern
Objektdesign Barbara Weist
08.2022 - 08.2023
Subject-specific High School Diploma -
Berufsschule Helene Weber