Joshua Hockings
Clear Island Waters,Australia
Summary
I am a hardworking, determined person who strives for the very best in every situation. I began my career at Southport Surf Life Saving Club straight after I finished school in 2018 and along the way have completed a Certificate 2 and 3 in Sport and Recreation, Diploma of hospitality management and a Certificate 4 in Youth Work. I look forward to creating a rewarding, yet challenging career for myself. I am looking to continue expanding my knowledge. I am always striving to learn more and take every opportunity that presents. I love to be pushed or thrown in the deep end as I believe it is a great way to learn new things on the go. I look forward to the new challenges that lay ahead. I am Hardworking and passionate job seeker with strong organizational skills eager to secure a Job with your company. I am Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor - hospitality team member
SOUTHPORT SURF LIFE SAVING CLUB
01.2019 - Current
- Efficient customer service in a busy work environment, ensuring the customers received the best experience possible and leave with a smile on their faces
- Working in a team environment to ensure a timely service to all
- I receive positive feedback from customers daily in relation to my happy disposition and helpful service
- My strong leadership skills allowed me to become a supervisor in 2021
- In this role I am responsible for managing the workflow and managing team members roles and responsibilities throughout the day.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Youth Support Worker
Toogoolawa School
08.2023 - 10.2023
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
- Improved communication among youth through group discussions, role-play activities, and team-building exercises.
- Promoted a safe and welcoming environment, leading to increased participation in programs and services.
- Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
- Assisted in the planning and execution of special events, creating memorable experiences for youth members.
Education
MARYMOUNT COLLEGE
BURLEIGH WATERS, AUSTRALIADiploma of Hospitality Management -
TAFE QUEENSLAND
SOUTHPORT, AUSTRALIACertificate 4 in Youth Work -
TAFE QUEENSLAND
SOUTHPORT, AUSTRALIA07.2023
Certificate III - Sport And Recreation
TAFE Queensland
Southport, QLD10.2018
Skills
- Schedule Development
- Process Improvement
- Operations Management
- Business Development
- Staff Management
- Negotiation
- Strategic Planning
- Processes and Procedures
- Expectation Setting
- Process Monitoring and Improvement
- Industrial Hygiene
- Training and Mentoring
- Staff Discipline
Certification
- First aid certificate
- Blue Card
- Up to date immunisation history
Special Interests
- SOCCER
- HEALTH AND FITNESS
References
- BRONWYN WATERS, Director of St Andrews Lutheran College early Learning centre, 0400 666 597
- Matthew Birgan, Teacher Marymount Primary school, 0432 236 343
- Lauren Horsnell, Teacher Southport Flexible learning centre, 0431 544 741
Love the outdoors
I have been playing sport my whole life, I have been named Captain of soccer teams throughout my soccer journey of 10 years. I like to keep fit and active.
Timeline
Youth Support Worker
Toogoolawa School
08.2023 - 10.2023
Supervisor - hospitality team member
SOUTHPORT SURF LIFE SAVING CLUB
01.2019 - Current
MARYMOUNT COLLEGE
Diploma of Hospitality Management -
TAFE QUEENSLAND
Certificate 4 in Youth Work -
TAFE QUEENSLAND
Certificate III - Sport And Recreation
TAFE Queensland
- First aid certificate
- Blue Card
- Up to date immunisation history
Similar Profiles
Tara ReidTara Reid
Surf Life Saver at Southport Surf Life Saving ClubSurf Life Saver at Southport Surf Life Saving Club
ASHLEE MACKINDERASHLEE MACKINDER
NIPPER INSTRUCTOR at Surf Life Saving, Ocean Grove Surf Life Saving ClubNIPPER INSTRUCTOR at Surf Life Saving, Ocean Grove Surf Life Saving Club
Stella SmithStella Smith
Volunteer at Titahi Bay Surf Life Saving Surf ClubVolunteer at Titahi Bay Surf Life Saving Surf Club