Summary
Work History
Education
Skills
Timeline
Generic

Joshua Paterson

Ultimo,NSW

Summary

Talented manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Work History

Dairy Manager

Coles World Square
Sydney , NSW
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Evaluated employees’ strengths and assigned tasks based upon experience and training.

Assistant Store Manager

Liquorland Broadway
Glebe , NSW
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Monitored employee performance and developed improvement plans.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Store Manager

Liquorland Randwick Plaza
Randwick , NSW
  • Set schedules for staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Motivated staff to perform at peak efficiency and quality.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.

Education

High School Diploma - undefined

Gorokan High School
Gorokan, NSW
2009

Skills

  • Product and service sales
  • Relationship building and management
  • Product stocking
  • Staff management
  • Task delegation
  • Goals and performance
  • Customer interaction
  • Dairy department management
  • Inventory management
  • Liquor law compliance
  • Cash drawer management
  • Effective team leader

Timeline

Dairy Manager

Coles World Square

Assistant Store Manager

Liquorland Broadway

Store Manager

Liquorland Randwick Plaza

High School Diploma - undefined

Gorokan High School

Similar Profiles

  • Anish Bhandary

    Anish BhandaryAnish Bhandary

    Fresh Produce Manager at Coles World SquareFresh Produce Manager at Coles World Square

    View Profile
  • SIA SULU

    SIA SULUSIA SULU

    Coles Cashier at Coles Barkly SquareColes Cashier at Coles Barkly Square

    View Profile
  • Ruby Malloch

    Ruby MallochRuby Malloch

    Guest Service Agent at Rydges World Square HotelGuest Service Agent at Rydges World Square Hotel

    View Profile
Joshua Paterson