Microsoft Word
Joshua Pegg
Student
Brisbane
Summary
Proven leader and skilled problem-solver, adept in task delegation and leadership, honed at The Stafford Tavern and McDonald's. Excelled in mentoring teams to enhance performance and customer service, successfully managing up to 10 employees. Demonstrated expertise in operational efficiency and conflict resolution, significantly improving workplace dynamics and service delivery.
Overview
4
4
years of professional experience
Work History
Bartender Supervisor
The Stafford Tavern
01.2023 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Manage and oversee up to 10 employees at any given time
Irrigator
Australian Food and Fibre
11.2022 - 02.2023
- Worked 12 hour days, 7 days a week after graduating highschool irrigating a cotton farm in central Australia
- Operated heavy machinery
McDonalds Crew Trainer
McDonald's
03.2021 - 11.2022
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Set positive example for team members by providing high-quality, efficient service.
Education
Bachelor of Advanced Business (Honours) - Finance, International Business
University of Queensland
Brisbane 04.2001 -
High School Diploma -
Marist College Ashgrove
Brisbane, QLD 04.2001 -
Skills
Task Delegation
Leadership
Problem Resolution
Dealing with Confrontation
Software
Microsoft Powerpoint
Microsoft Excel
Photoshop
Final Cut Pro
Timeline
Bartender Supervisor
The Stafford Tavern
01.2023 - Current
Irrigator
Australian Food and Fibre
11.2022 - 02.2023
McDonalds Crew Trainer
McDonald's
03.2021 - 11.2022
Bachelor of Advanced Business (Honours) - Finance, International Business
University of Queensland
04.2001 -
High School Diploma -
Marist College Ashgrove
04.2001 -
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