Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Joshua Pemen

Currumbin

Summary

Sales representative and professional landscaper with a strong track record in exceeding sales targets and enhancing team performance through effective communication and organizational skills. Demonstrates a keen eye for detail and a positive attitude, thriving under pressure while maintaining high standards in customer relations. Committed to continuous learning and fostering a cooperative work environment, with a focus on delivering exceptional customer satisfaction.

Overview

9
9
years of professional experience

Work History

Courtesy Bus Driver

Tallebudgera Surf Club
09.2024 - Current
  • Drove customers home with caution and made sure everyone felt comfortable during the trip
  • Would look after VIP parties coming to to the venue
  • Continuously following road rules and laws
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Changing of kegs and dispersing of empty kegs
  • Stocktake of weekly alcohol deliveries
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Sales Rep

Stashhouse
05.2024 - 07.2024
  • Demonstrated strong desire to learn and adapt quickly, consistently meeting sales targets and contributing to team success.
  • Managed inventory and restocked the store in a fast-paced retail environment ensuring accurate pricing and signage on all products.
  • Creating and designing store layout, displays and other visual elements within the retail space. Ensuring that the store is visually appealing, organized, and functional for customers.
  • Worked closely with team members to develop effective sales techniques, resulting in increased client satisfaction and loyalty.
  • Executed targeted sales campaigns, consistently surpassing goals and contributing to the overall success of the sales department.

Labouror

Solana Energy Specialists
07.2023 - 05.2024
  • Collaborated with a team to complete solar panel installations ahead of schedule, ensuring all work done is fit to (5033 Solar Standards).
  • Ensured precise measurements and quality control in all tasks, contributing to flawless project execution and customer satisfaction.
  • Assisted senior technicians in troubleshooting and resolving issues, showing adaptability and a commitment to continuous learning.
  • Actively participated in safety training sessions, showcasing a proactive attitude towards workplace safety and team well-being.
  • Worked closely with colleagues to optimize workflow and improve efficiency, fostering a cooperative and productive work environment.
  • Led site preparation for solar installations, enhancing efficiency and reducing setup time, demonstrating strong organizational skills.

Sales Rep

Universal Clothing
09.2022 - 01.2023
  • Adapted quickly to effective sales techniques, consistently meeting targets and enhancing team performance through collaborative efforts.
  • Provided excellent customer service, contributing to a positive team environment and maintaining high standards of professionalism.
  • Led initiatives to streamline delivery processes, optimizing operational efficiency and reducing errors.
  • Mentored new team members, fostering a collaborative culture and improving overall team cohesion.

Flooring Salesman

Carpet Call
02.2022 - 07.2022
  • Catered to a variety of clients, including homeowners and bulk clients, such as builders, looking to replace flooring.
  • Walked clients through the different flooring options, asking questions to help narrow down their product selections.
  • Set appointments to measure the area that needs flooring, drew out area dimensions on mud-maps and figured out what products were required for installation.
  • Promptly and emphatically handled customer concerns and complaints.
  • Maximised profits and achieved weekly sales targets set by head office.
  • Consistently applied strict attention to detail to ensure all measuring, quoting and selling was done correctly.
  • Had to have an in-depth knowledge of all flooring types, standard inventory and basic installation techniques to answer customer questions appropriately.
  • Wrote up the final contracts that showed a binding quote.

Professional Landscaper and Customer Service Quoter

Unique Lawn and Garden Care, Hendrikus Pemen
10.2016 - 03.2020
  • Provided quotations for private, commercial and residential properties, meeting customer requirements and offering solutions to maximize profitability and value for the customer.
  • Maintained good customer relations by skillfully handling landscaping needs and resolving problems.
  • Contributed to billing accuracy by determining charges for services requested, collecting deposits, and arranging long-term payment plans.
  • Enhanced look of residential and commercial areas through completion of superior landscape designs.
  • Correctly and safely operated lawnmowers, trimmers and other equipment.
  • Developed solid relationships with staff, customers, and vendors.

Education

Year 7 - Term 3 of Year 11 - Hospitality

Mount Saint Patrick College
Murwillumbah, NSW
10.2016

Skills

  • Articulate Writing
  • Communication Skills
  • Critical Thinking
  • Problem Solving
  • Fast Learner
  • Effective Time Management
  • Flexibility
  • Adaptability
  • Computer Operation
  • Software
  • Organisational Skills
  • Multitasker
  • Conflict resolution
  • Safe driving practices
  • Professional appearance

Hobbies and Interests

Music Production, Singer/Songwriting, Drawing, Independent Research, Skateboarding, Health and Fitness, Gaming, Videography, Photography, Design

Timeline

Courtesy Bus Driver

Tallebudgera Surf Club
09.2024 - Current

Sales Rep

Stashhouse
05.2024 - 07.2024

Labouror

Solana Energy Specialists
07.2023 - 05.2024

Sales Rep

Universal Clothing
09.2022 - 01.2023

Flooring Salesman

Carpet Call
02.2022 - 07.2022

Professional Landscaper and Customer Service Quoter

Unique Lawn and Garden Care, Hendrikus Pemen
10.2016 - 03.2020

Year 7 - Term 3 of Year 11 - Hospitality

Mount Saint Patrick College

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