Josie Burgess
Tuart Hill,WA
Summary
Dynamic professional with expertise in language teaching and a solid background in hospitality and customer service. Exceptional communication skills contribute to fostering strong relationships with customers and colleagues. Adaptability and a commitment to continuous development enable the delivery of high-quality results efficiently, ensuring timely task completion and driving team success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Relief Teacher
Department of Education WA
04.2024 - Current
- Delivering engaging lessons to primary and high school students across multiple schools in the Perth metro area, fostering academic growth and enhancing students' language skills through innovative teaching methods
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Assistant Store Manager
Umberto's Bakehouse
11.2022 - Current
- Independently managing store operations one day a week, overseeing customer orders via phone and email, handling front-of-house duties, and strategically updating the store's social media to boost engagement and drive sales
Co-presenter and Contributor
British Broadcasting Corporation (BBC)
12.2016 - Current
- Co-presenting the live 'Sport of the Week' radio show on BBC Radio nan Gàidheal, engaging audiences with dynamic discussions and expert analysis
- Conducting in-depth research to curate show content and providing real-time translation of on-air discussions, ensuring clarity and accessibility for all listeners
- Facilitating regular interviews across TV, radio, and podcast platforms, utilising in-studio, phone, and Zoom formats to connect with a diverse range of guests and audiences
National Assessment Writer, Reviewer & Marker
Scottish Qualifications Authority (SQA)
05.2016 - Current
- Developing high-quality assessment materials for national examinations, including comprehensive marking instructions that align with SQA policies and procedures
- Evaluating and providing constructive feedback on the work of fellow writers, ensuring consistency and adherence to quality standards
- Utilising a web-based e-marking system to efficiently assess candidates' submissions, delivering timely and accurate evaluations to support educational standards
English Teacher
English Language Company Pty Ltd
07.2023 - 09.2023
- Instructing both day and evening General English classes for a diverse group of international students, fostering an inclusive and engaging learning environment
- Designing and implementing innovative lesson plans and developing tailored teaching resources, providing comprehensive feedback to enhance student learning and performance
- Consistently receiving outstanding evaluations from senior teachers during class observations and achieving high satisfaction ratings from students in surveys, reflecting a strong commitment to teaching excellence
High School Teacher and Principal Teacher of Developing the Young Workforce
Glasgow Gaelic School
08.2014 - 09.2022
- Instructing Scottish Gaelic to students aged 12-18, aligning lessons with the Curriculum for Excellence to promote language proficiency and cultural understanding
- Documenting departmental meeting minutes, authoring comprehensive reports, and managing daily correspondence, ensuring effective communication and organisation within the team
- Spearheading the implementation of Scotland's youth employment strategy by collaborating with colleges and businesses, successfully equipping young people with essential skills for life, learning, and work
- Maintaining an outstanding student attainment record, consistently achieving above-average results compared to national benchmarks
Education
Post Graduate Diploma - Gaelic Secondary education
University of Strathclyde
Glasgow, Scotland05-2014
Master of Arts - Joint Honours Gaelic/Scottish History
University of Glasgow
Glasgow, Scotland05-2013
Skills
- Teaching and education
- Communication
- Organisation
- Administration
- Leadership
- Collaboration
- Customer service
- Management
- Adaptable
References
Available upon request
Other Information
- Full UK driving licence
- Nationally Coordinated Criminal History Check
- WA Police check
- WA Working with Children card
Timeline
Relief Teacher
Department of Education WA
04.2024 - Current
English Teacher
English Language Company Pty Ltd
07.2023 - 09.2023
Assistant Store Manager
Umberto's Bakehouse
11.2022 - Current
Co-presenter and Contributor
British Broadcasting Corporation (BBC)
12.2016 - Current
National Assessment Writer, Reviewer & Marker
Scottish Qualifications Authority (SQA)
05.2016 - Current
High School Teacher and Principal Teacher of Developing the Young Workforce
Glasgow Gaelic School
08.2014 - 09.2022
Post Graduate Diploma - Gaelic Secondary education
University of Strathclyde
Master of Arts - Joint Honours Gaelic/Scottish History
University of Glasgow
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