Joslyn Behn
Surfers Paradise,QLD
Summary
Reliable and efficient worker with strong organizational and communication skills. Committed to completing tasks thoroughly and properly, ensuring high-quality results. Prioritizes seeking clarification from manager when unsure about the correct approach. Excels in assisting customers in finding the best value for their money and readily offers assistance to those who may seem unsure or lost.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Spanos IGA
12.2021 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Worked closely with department managers to achieve better stock rotation practices, reducing spoilage rates significantly over time.
- Pleasantly greeted customers and provided prompt and courteous service.
- Working closely with the store manager to do things hoe he wants it and keeping on top of it to stay that way
- Put up sales displays
- Putting stock on flattops for staff to fill
Customer Service
Spanos IGA Mermaid Waters
12.2021 - Current
- Cigarette selling/stocking
- Refunds
- Uber App Orders
- Store closing procedures
- Lollies and chocolates refill
- Gold lotto
- Taking tickets down/putting them up
- Answering calls
- Provided exceptional customer service, resolving concerns promptly and maintaining client satisfaction.
Education
High School graduate -
Varsity Learning Center
11-2022
Skills
- Social skills
- Cash Transactions
- General cleaning
- Able to peer/mentor younger staff
- Food handling/preparation
- Good communication
- Excellent time management
- Effective Multitasking
- Effectively Follow Instructions
- Telephone Communication
- Responding to Inquiries
- Taking food orders
- Reliable
- Mature
- Confident
- Collaborative Teamwork
- Store maintenance
- Friendly customer service
- Cleanliness and hygiene
- Efficient Shelf Stocking
- Product Price Tagging
- Display Management
- Stock Rotation Strategy
Personal Information
Date of Birth: 03/11/05
Certification
Cert iii in business
Timeline
Grocery Team Member
Spanos IGA
12.2021 - Current
Customer Service
Spanos IGA Mermaid Waters
12.2021 - Current
High School graduate -
Varsity Learning Center
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