Summary
Overview
Work History
Education
Timeline
Work Availability
Skills
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Joulia Kach

St Johns Park ,NSW

Summary

Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.

Overview

1
1
year of professional experience

Work History

Hospitality Worker

Company Profile
04.2022 - Current
  • Prepared reports on guest satisfaction levels and other metrics.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Monitored staff performance and provided feedback and guidance.
  • Trained new staff members on proper customer service and hospitality policies.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Stored guest valuables in safe and individual boxes for security.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Delivered excellent customer service to support company reputation and patron satisfaction.

Education

High School Diploma -

St Johns Park High School
Mimosa RD, Greenfield Park
12.2022

Timeline

Hospitality Worker

Company Profile
04.2022 - Current

High School Diploma -

St Johns Park High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Hospitality Environments
  • Cleaning and Sanitizing
  • Shift Coverage
  • Food and Beverage Service
  • Food Preparation

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Joulia Kach