Compassionate Social Worker with years of experience working with diverse populations to support mental health and wellness. Well-verse in applying combination of holistic and cognitive approaches to facilitate healing. Organized and educated in program administration for high-risk populations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Community Support worker
Momentum collective, Loganlea
04.2021 - 08.2022
Maintaining appropriate notes in relation to clients and other documentation to required standard
Providing standard personal care, living skills, transport, manual handling, social and other support requirements
Familiar with human rights-based approach to providing support to people living with disability
Good relationship with clients and their relatives with up-to-date knowledge of support and services available
Adhering to guidelines, administration of medication, and provide assistance
Perform special projects and complicated procedures as directed by my manager
Complying with WHS Act 2011 at the workplace
Using initiative and effectively solving problems also sharing knowledge and information with team members
Knowledge of a person-centred approach with strong verbal and written communication skills with the ability to connect with clients and staff
Assisted clients with administering medication and checking of their BcGs.
Student work placement
Australian Foundation Disability (AFFORD)
02.2021 - 03.2021
Developed and maintain positive relationship with clients, their families, community agencies, and other professionals
Assisted clients with medication administration, personal hygiene, and preparing healthy foods
Followed clients mealtime management
Assisted clients with manual handling in home and out in the community.
Residential Care Officer
DEPARTMENT OF SENIORS, DISABILITY SERVICES AND ABORIGINAL AND TORRES STRAIT ISLANDER PARTNERSHIPS
08.2022
Monitoring on-going disability support policy changes made to the National Disability Insurance Scheme and its impact on my NDIS participants
Managing of stock: ordering PPEs, answering telephone calls, booking appointments for clients, minuting staff meetings, organising maintenance and repairs
Familiar with working with person-centred tools such as CrFS, Brs, and familiar with clients PBSP
Ability to manage disputes and complaints regarding service delivery issues and able to bring resolution to matters raised in a timely and professional manner
Ability to facilitate service response that assists participants to achieve their goals stated in their NDIS Plans
Excellent oral and written communication, with proficiency in Microsoft Word, Excel, and Outlook and versatile to new applications if introduced
Familiar with reviewing and implementing care plans
Ability to organise effectively and meet multiple and competing deadlines while maintaining the highest level of personal and professional integrity
Ability to engage complex stakeholders groups to ensure that individual support requirements are met in alignment with persons overall NDIS goals and NDIS Support plans/funding.
Disability support worker
MULTICAP
Organized recreational and educational activities for clients according to individual needs.
Encouraged independence by teaching skills needed for everyday life.
Maintained records of services provided, client progress, and goals achieved.
Provided assistance in the home environment including meal preparation and light housekeeping.
Managed challenging behaviors through positive reinforcement techniques.
Utilized strong assessment skills to determine necessary client care and daily function assistance.
Monitored client progress and reported any changes in behavior or health conditions to supervisor.
Conducted assessments of client abilities and needs to create individualized care plans.
Education
Master of Social Work (Qualifying) - Social Work
James Cook University
Queensland
12-2025
Diploma in community services -
Spectrum Training Lawton
01.2022
Certificate Iv in Disability -
Tafe Queensland
01.2022
Certificate III in individual Support -
Spectrum Training Lawton
01.2021
Skills
Person centered care
Public Speaking
Effective verbal Communicator
Computer Skills
Good relationship building
Documentation expertise in case notes
Maintaining quality assurance standards
Ability to understand and execute clients care plans
Analytical and Critical Thinking
Conflict Resolution
Attention to Detail
Outstanding Organizational Skills
Great Critical Thinking Skills
Fast Learner
Evidence-Based Practices
Crisis Intervention
Certification
Fully vaccinated against Covid-19
Up to date with required vaccination
Infection Control Training- Covid19
NDIS quality and safeguards commission certificate
Open driver's license
First AID & CPR Certificate
Working with Children Certificate (blue card)
Positive Police Clearance Certificate
NDIS Worker screening card
MAYBO
Skills Highlight
Ability to contribute and participate to workplace quality improvement activities
Prompt, respectful and courteous
Team oriented and ability to motivate
Ability to manage and prioritise workload and respond to arising situations
Patient and understanding
Can do/positive attitude
Able to work in a team environment
References
Available on request
Timeline
Residential Care Officer
DEPARTMENT OF SENIORS, DISABILITY SERVICES AND ABORIGINAL AND TORRES STRAIT ISLANDER PARTNERSHIPS
08.2022
Community Support worker
Momentum collective, Loganlea
04.2021 - 08.2022
Student work placement
Australian Foundation Disability (AFFORD)
02.2021 - 03.2021
Disability support worker
MULTICAP
Master of Social Work (Qualifying) - Social Work
James Cook University
Diploma in community services -
Spectrum Training Lawton
Certificate Iv in Disability -
Tafe Queensland
Certificate III in individual Support -
Spectrum Training Lawton
Fully vaccinated against Covid-19
Up to date with required vaccination
Infection Control Training- Covid19
NDIS quality and safeguards commission certificate
Open driver's license
First AID & CPR Certificate
Working with Children Certificate (blue card)
Positive Police Clearance Certificate
NDIS Worker screening card
MAYBO
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