Joy Ann Dong-e
Malabar,NSW
Summary
Experienced Registered Nurse with over 10 years of experience in the Aged Care industry . Eager to contribute to the team success through hard work and excellent organizational skills.
Overview
17
17
years of professional experience
Work History
Care Manager
St Basil’s Aged Care
Randwick , NSW
08.2020 - Current
- Management of Clinical Care- Complex care, Wound management ,Referrals to allied health
- Collaborate with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
- Management of complaints and Feedbacks
- Care conference
- Roster management
- Monthly Audit
- Staff appraisal and performance management
- Assessment and Care planning
- Covid 19 Outbreak Management
- Worked with Wound specialist , CNC and Wound dressing RN -Successfully reduced number of wounds .
- Worked with mental Health Team , Geriatric outreach , NP and GP in deprescribing Psychotropic medications - Percentage of consumers taking Psychotropic medication has decreased
- Worked with Palliative Care specialist - Clinical deterioration has been captured and early interventions have been in place, Families have been involved and supported
- Incident Management and investigation- prompt investigation and open disclosure
- Review of High impact and High prevalence list
- ACFI and Admissions
Care Manager
St Vincent Care Services
Sydney, NSW
04.2020 - 08.2020
- Management of Clinical Care- Complex care , Referrals to allied Health
- Collaborate with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
- Management of complaints
- Monthly Clinical audit
- Pre admission assessment prior to admitting consumer to facility- Visit hospitals and other homes, Review NSAF and approve entry to facility
- Weekly meeting with consumers- Covid lockdown update
- Staff appraisal and performance management
Manager Care and Wellbeing
SummitCare
Randwick , NSW
11.2019 - 04.2020
- Management of Clinical Care - Care planning, Wound management, complex care, admissions, Referrals
- Staff Education
- Management of roster and timesheets
- Management of Recreational Activities staff
- ACFI submission and uplift
- Monthly Audit- QPS system
- Staff appraisal and performance management
- Deputize in absence of Facility Manager
- Management of complaints/Feedback
Clinical Manager
Presbyterian Aged Care
Paddington , NSW
12.2017 - 11.2019
- Management of Clinical Care- Complex care , Referrals to allied Health, Care Planning, Assessment.
- Acting Facility Manager role and deputize in absence of Facility Manager
- Staff education and mentoring
- Monthly audits- QPS system
- Staff appraisal and performance management
- Management of complaints and Feedbacks
- Care conference
- ACFI completion and submission/Uplifts
- Lead Team and successfully passed Facility accreditation under old standard and met all requirements during unannounced visit under new standards of accreditation.
ACFI Coordinator
St Vincent’s Care Services
Bronte, NSW
01.2016 - 12.2017
- Completion of ACFI assessments and identifying uplifts
- Admission and orientation of new consumers to ensure smooth transition
- Provide Clinical support to staff
- Completion of Care plan
- Pre admission assessment
- RN Role after stepping down from ACFI Role( 2017-2020)
Registered Nurse and ACFI Support
BUPA
AShfield, NSW
10.2004 - 03.2015
- Worked in Dementia Unit
- Palliative Care
- Medication Management
- Clinical Audit
- Care planning
- Management of IDC, SPC, NGT and wounds.
- ACFI Champion- NSW and Queensland ACFI support role. Reviewed ACFI claims prior to submission and identified uplifts.
Education
Bachelor of Science - Bachelor of Science in Nursing
Pines City Doctors Hospital
Philippines03.1998
Skills
- Staff Management
- Cultural awareness
- High level of autonomy
- Critical thinking
- Time Management
- Communication
Timeline
Care Manager
St Basil’s Aged Care
08.2020 - Current
Care Manager
St Vincent Care Services
04.2020 - 08.2020
Manager Care and Wellbeing
SummitCare
11.2019 - 04.2020
Clinical Manager
Presbyterian Aged Care
12.2017 - 11.2019
ACFI Coordinator
St Vincent’s Care Services
01.2016 - 12.2017
Registered Nurse and ACFI Support
BUPA
10.2004 - 03.2015
Bachelor of Science - Bachelor of Science in Nursing
Pines City Doctors Hospital
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