JOYCE TU
Adelaide,SA
Summary
I have extensive experience in volunteering, sales, and teaching. During my time as a volunteer at the library, I enhanced my organizational skills and customer service abilities. While working as a sales assistant at a clothing store, I improved sales performance and customer service levels, earning the "Best Employee" award.
I am currently pursuing a Bachelor's degree in Business Management at the University of Adelaide and am expected to graduate this November. I have achieved HD (High Distinction) grades in courses such as Human Resource Management, Organizational Behaviour, Consumer Behaviour, and Digital Media in Business. My degree in Business Management has provided me with a solid foundation in business theory and analytical skills. These experiences and educational background have equipped me with excellent communication, organizational, and teaching skills, laying a strong foundation for my future career development.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Shop Pond
Adelaide, SA
03.2024 - 06.2024
- Welcome customers, provide a friendly shopping experience, and assist customers in selecting and trying on clothing.
- Handle cashiering operations, including cash, credit card and mobile payments.
- Maintaining a tidy shop, organising and restocking shelves regularly.
- Provide product information and recommendations and answer all customer questions about products.
- Assist the Store Manager with stock management, ensuring accurate product records and regular stocktaking.
Volunteer
Brisbane City Council Library
Brisbane, QLD
12.2023 - 02.2024
- Assist the librarian in sorting, shelving and organising books.
- Help organise and run children's book clubs and community reading events.
- Provide guidance and assistance to library visitors in locating materials and using library resources.
Chinese Teacher
Amazingtalker
Adelaide, SA
02.2023 - 10.2023
- Teach Chinese to non-native speakers and develop personalised teaching plans to meet the needs of students with different language levels.
- Stimulate students' interest and motivation through multimedia teaching, simulation and interactive games.
- Provide one-on-one tutoring to help students overcome learning difficulties and improve their Chinese language skills.
- Participate in curriculum development, prepare teaching materials and exercise books, and continuously improve the teaching content.
- Communicate regularly with students and parents to report on learning progress and provide suggestions for improvement.
Education
Bachelor of Business - Business Management
The University of Adelaide
Adelaide, SA11.2024
Skills
- Multitasking Abilities
- Teamwork and Collaboration
- Positive Attitude
- Microsoft Office
- Fast Learner
- Attention to Detail
Accomplishments
- During the tenure, monthly sales increased by an average of 15 per cent.
- Received " Best Employee" award in recognition of outstanding customer service and sales performance.
Languages
Chinese (Mandarin)
English
Timeline
Sales Assistant
Shop Pond
03.2024 - 06.2024
Volunteer
Brisbane City Council Library
12.2023 - 02.2024
Chinese Teacher
Amazingtalker
02.2023 - 10.2023
Bachelor of Business - Business Management
The University of Adelaide