Juan Pablo Pontigo
Perth,WA
Overview
7
7
years of professional experience
Work History
Fragrance Manufacturer
Aerre
Sydney, NSW
10.2023 - 03.2024
- Developed and implemented production plans to meet customer demand.
- Packaged and labeled finished products for shipment.
- Maintained accurate records of all materials used in the production process.
- Trained new employees regarding equipment operation and product assembly.
Head of Operations
Telecomtech
Santiago, Chile
06.2022 - 08.2023
- Coordinated and managed operations activities to ensure all processes ran smoothly.
- Collaborated with senior management on strategic planning initiatives.
- Managed budgets for operations departments and ensured cost-effectiveness.
- Negotiated contracts with vendors and suppliers to secure competitive pricing.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
- Delegated work to staff, setting priorities and goals.
Wait Staff Member
Barba Azul Bar
Santiago, Chile
01.2020 - 02.2022
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Housekeeper
Deer Valley Ski Resort
Utah, US
11.2017 - 04.2018
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
Restaurant Attendant
Deer Valley Ski Resort
Utah , US
11.2016 - 04.2017
- Cleaned and organized the restaurant dining area, including tables, chairs, and floors.
- Replenished condiments as needed throughout shift.
- Stocked shelves with glassware, dishes, silverware, napkins, straws, and other supplies as needed.
- Maintained a clean work station by wiping down counters and washing dishes during slow periods of service.
- Resolved customer complaints in a professional manner.
Education
BBA - Business Administration
Andres Bello University
Santiago, Chile07-2018
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Fragrance Manufacturer
Aerre
10.2023 - 03.2024
Head of Operations
Telecomtech
06.2022 - 08.2023
Wait Staff Member
Barba Azul Bar
01.2020 - 02.2022
Housekeeper
Deer Valley Ski Resort
11.2017 - 04.2018
Restaurant Attendant
Deer Valley Ski Resort
11.2016 - 04.2017
BBA - Business Administration
Andres Bello University