Overview
Work History
Education
Languages
Timeline
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Juan Pablo Pontigo

Perth,WA

Overview

7
7
years of professional experience

Work History

Fragrance Manufacturer

Aerre
Sydney, NSW
10.2023 - 03.2024
  • Developed and implemented production plans to meet customer demand.
  • Packaged and labeled finished products for shipment.
  • Maintained accurate records of all materials used in the production process.
  • Trained new employees regarding equipment operation and product assembly.

Head of Operations

Telecomtech
Santiago, Chile
06.2022 - 08.2023
  • Coordinated and managed operations activities to ensure all processes ran smoothly.
  • Collaborated with senior management on strategic planning initiatives.
  • Managed budgets for operations departments and ensured cost-effectiveness.
  • Negotiated contracts with vendors and suppliers to secure competitive pricing.
  • Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
  • Delegated work to staff, setting priorities and goals.

Wait Staff Member

Barba Azul Bar
Santiago, Chile
01.2020 - 02.2022
  • Greeted and welcomed customers, providing them with menus.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Prepared tables by setting up linens, silverware and glassware.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.

Housekeeper

Deer Valley Ski Resort
Utah, US
11.2017 - 04.2018
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.

Restaurant Attendant

Deer Valley Ski Resort
Utah , US
11.2016 - 04.2017
  • Cleaned and organized the restaurant dining area, including tables, chairs, and floors.
  • Replenished condiments as needed throughout shift.
  • Stocked shelves with glassware, dishes, silverware, napkins, straws, and other supplies as needed.
  • Maintained a clean work station by wiping down counters and washing dishes during slow periods of service.
  • Resolved customer complaints in a professional manner.

Education

BBA - Business Administration

Andres Bello University
Santiago, Chile
07-2018

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Fragrance Manufacturer

Aerre
10.2023 - 03.2024

Head of Operations

Telecomtech
06.2022 - 08.2023

Wait Staff Member

Barba Azul Bar
01.2020 - 02.2022

Housekeeper

Deer Valley Ski Resort
11.2017 - 04.2018

Restaurant Attendant

Deer Valley Ski Resort
11.2016 - 04.2017

BBA - Business Administration

Andres Bello University

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Juan Pablo Pontigo