Summary
Overview
Work History
Skills
Date of birth
Timeline
Generic

Jude Hattersley

Cairns,Queensland

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive and hardworking attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of enhancing customer satisfaction and streamlining operations, Skilled in critical thinking, adept at addressing customer questions with professionalism.

Overview

4
4
years of professional experience

Work History

Pharmacy Assistant

Amcal Pharmacy
06.2024 - 09.2024
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.

Kitchen Hand

Expresso and Co
08.2022 - 02.2023
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.

Customer Service Representative

Friendly Grocer
10.2020 - 06.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Skills

Answering customer questions

Supply Restocking

professionalism

Team player

Critical thinking

Good under pressure

Hard working

Motivated

Date of birth

11/12/2004

Timeline

Pharmacy Assistant

Amcal Pharmacy
06.2024 - 09.2024

Kitchen Hand

Expresso and Co
08.2022 - 02.2023

Customer Service Representative

Friendly Grocer
10.2020 - 06.2021

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Jude Hattersley