Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Judy Anderson

Summary

Dynamic Retail Assistant with proven expertise at Bush Track Wines, excelling in customer service and cash handling accuracy. Recognized for enhancing customer engagement and achieving sales targets through effective upselling strategies. Adaptable and reliable, I foster a welcoming atmosphere to all customers and staff. l learn new routines and product knowledge quickly ensuring customers get the best products for their needs.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Bush Track Wines
10.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Maintained cleanliness and organization of store, creating welcoming environment for customers.
  • Boosted store's reputation through courteous and professional customer service.
  • Managed cash register operations to ensure accurate financial transactions.
  • Educated customers on product features and benefits, leading to informed purchase decisions.
  • Participated in staff meetings to discuss sales targets and strategies for achieving them.
  • Developed strong rapport with customers and created positive impression of business.

Education

Certificate of Catering - Catering

William Angliss Institute of TAFE
Melbourne, VIC
12-1987

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Cash register operation
  • Flexible schedule availability
  • Cash handling accuracy
  • Sales floor organization
  • Upselling strategies
  • Complaint handling
  • Brand representation
  • Gift wrapping
  • Multitasking
  • Customer engagement
  • New product launches
  • Sales target achievement
  • Friendly and helpful
  • Reliable and responsible

Interests

  • Enjoy participating in Gym and Hiking for overall physical and mental well-being
  • l travel to Nepal every 18months and engage with volunteer work teaching English to females wanting to become trekking guides
  • l am an enthusiastic cook and use all fresh ingredients to create new dishes and food trends
  • l am a home maker taking pride in everything l do
  • l organise fundraising events
  • l volunteer at the Wangaratta night shelter

Timeline

Retail Assistant

Bush Track Wines
10.2022 - Current

Certificate of Catering - Catering

William Angliss Institute of TAFE
Judy Anderson