Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ju-Jen Chen

Chippendale,NSW

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly team player dedicated to showing well performance and contributing to safe, welcoming environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of beverage equipment operations. Works well under pressure and in fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Tea Barista

Machi Machi
02.2023 - Current
  • Maintained and operated beverage machine, blenders, and other equipment.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Server

Roji Monster Dessert Shop
08.2022 - 01.2023
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

English as a Second Language Tutor

Gao Chiang Cram School
09.2020 - 12.2020
  • Enhanced student engagement by incorporating interactive activities and multimedia resources into tutoring sessions.
  • Stayed up-to-date on current trends and developments in ESL teaching methodologies to continually refine skills and deliver high-quality instruction.
  • Promoted the use of technology in language learning by introducing online resources and applications that complemented traditional teaching methods.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.

Education

Bachelor of Commerce - Management

University of Sydney
Sydney, NSW
05.2024

Skills

  • Supply Restocking
  • Sales expertise
  • Cash Register Operation
  • Persuasive Sales
  • Food Storage Management
  • Problem-Solving
  • Active Listening
  • Friendly and outgoing
  • Cleaning and sanitizing

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Spanish
Limited Working
French
Elementary
German
Elementary
Korean
Elementary

Timeline

Tea Barista

Machi Machi
02.2023 - Current

Server

Roji Monster Dessert Shop
08.2022 - 01.2023

English as a Second Language Tutor

Gao Chiang Cram School
09.2020 - 12.2020

Bachelor of Commerce - Management

University of Sydney
Ju-Jen Chen