Julia Angalo
Keperra, QLD
Summary
Educated individual and future social worker dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders. Working with families within the domestic violence sector has been a passion of mine since completion of school.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Sydney Health And Human Services
02.2023 - 10.2023
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Support Worker
NSW Disability And Community Services
05.2022 - 02.2023
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Residential Youth Worker
Edmen Staffing Solutions
08.2020 - 12.2020
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
- Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
- Managed daily operations of programs including scheduling, budgeting, and staff supervision while maintaining high-quality service delivery.
- Utilized data-driven decision-making processes to evaluate program effectiveness regularly and adjust strategies as necessary for continuous improvement.
- Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
Field Placement Student
Murrumba State Secondary College
07.2020 - 11.2020
- Contributed to school-wide initiatives, reinforcing a sense of community among staff and students.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for students.
- Increased students engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Led workshops on topics relevant to students populations served, empowering individuals with valuable knowledge and tools for self advocacy.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Assisted clients with navigating and accessing social services such as kids space, Reach out, Beyond Blue, Headspace etc.
- Followed up with students to see how they are managing accordingly.
- Organised free breakfast in the mornings before class for students that skipped or unfortunate
- Created pamphlets and brioches for students about services they can reach out to in for support after high school
Sales Assistant
Queensland Homecare
06.2019 - 12.2019
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
Field Placement Student
Murrumba State School
05.2016 - 06.2016
- Increased student engagement by incorporating hands-on activities and group projects in lesson plans.
- Enhanced classroom management through consistent routines, clear expectations, and positive reinforcement strategies.
- Developed strong relationships with students, parents, and colleagues to foster a supportive learning environment.
- Worked closely with students that speak English as a second language
- Did reading groups with students
- Participated in marking students work
- Assisted students in completing tasks or homework
- Promoted a growth mindset among students by praising effort and perseverance over innate ability or talent.
- Utilized technology tools such as interactive whiteboards and educational software to create engaging multimedia lessons.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
Education
Bachelor of Social Work -
University of The Sunshine Coast
Sunshine Coast, QLD09.2025
Certificate III - Christian Ministry And Theology
Institute of Faith Education
Mt Alvernia College11.2014
Skills
- Incident Reports
- Daily Living Requirements
- Disability Services
- Home Care Services
- Risk Assessments
- Personal Care
- Individual Support Plans
- Relationship Building
- Independent Living Support
- Health and safety
- Creative Thinking
- Dressing assistance
Certification
- Certified First Aid and CPR
- Certified Working With Children's Check
- Certified NDIS Screening Check
- Open NSW license/ own vehicle
- Police Check
Languages
Arabic
Native or Bilingual
Nubian
Native or Bilingual
Timeline
Disability Support Worker
Sydney Health And Human Services
02.2023 - 10.2023
Support Worker
NSW Disability And Community Services
05.2022 - 02.2023
Residential Youth Worker
Edmen Staffing Solutions
08.2020 - 12.2020
Field Placement Student
Murrumba State Secondary College
07.2020 - 11.2020
Sales Assistant
Queensland Homecare
06.2019 - 12.2019
Field Placement Student
Murrumba State School
05.2016 - 06.2016
Bachelor of Social Work -
University of The Sunshine Coast
Certificate III - Christian Ministry And Theology
Institute of Faith Education
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