Summary
Overview
Work History
Education
Skills
Languages
Skills
Timeline
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Julia Nguyen

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

Work History

Store Staff Member

7-Eleven (Seven System Vietnam)
11.2023 - 02.2024
  • Processed transactions efficiently, ensuring accuracy while handling cash and credit payments.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labelling items, and arranging according to front face and FIFO principle.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Supported overall store operations by completing additional tasks as needed, including price adjustments, inventory audits, or shipment processing.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Bachelor of Design - Communication Design

RMIT University
Melbourne, VIC
11.2026

High School Diploma -

The Canadian International School
Ho Chi Minh City, Vietnam
06.2023

Skills

  • Product Knowledge
  • Effective Communication Abilities
  • POS Systems
  • Cleanliness and hygiene
  • Flexible Hours
  • Customer Assistance
  • Inventory Control
  • Cash Handling Accuracy
  • Cross-Selling Abilities

Languages

Vietnamese
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Elementary

Skills

  • Product Knowledge
  • Engaging with Diverse Customers
  • Decision-Making Competence
  • Retail transactions processing
  • POS Systems
  • Cleanliness and hygiene
  • Cash Drawer Management
  • Flexible Hours
  • Merchandise Receiving and Handling

Timeline

Store Staff Member

7-Eleven (Seven System Vietnam)
11.2023 - 02.2024

Bachelor of Design - Communication Design

RMIT University

High School Diploma -

The Canadian International School
Julia Nguyen