Summary
Overview
Work History
Education
Skills
Availability
Leadership Experience
References
Hobbies and Interests
Languages
Timeline
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Julian Madia

Julian Madia

Coburg,VIC

Summary

I am an enthusiastic, reliable, and hard-working Year 10 student, looking for work on a casual/part time basis. My previous work experience includes working at "Madia Jewellery", where my work included providing customer service, cashier balancing, managing stock supply and keeping the work area in a tidy state. I have a positive attitude and "excited" by the opportunity to further expand on my customer service and communication skills within a busy work environment.

Overview

7
7
years of professional experience

Work History

Customer Service Officer

Customer Service Officer

Daniel Madia Jewellery
01.2017 - Current
  • Providing excellence in customer service
  • Stock level managing
  • Operation of the cash register
  • Balancing stock supply
  • Cleaning work area
  • Taking initiative in job tasks
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Communicated with clients regarding account services, statements, and balances.
  • Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Library Assistant

Royal Victorian Historical Society
05.2023 - 06.2023
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.

Education

Conversational Italian Language

Strathmore Secondary College Year 11

Skills

  • Customer Service
  • High level numeracy
  • A people person" enjoys assisting customers
  • Team player
  • Time management
  • Good judgement to take initiative for work tasks
  • Cash handling

Availability

  • After school every day from 4pm
  • , full availability over Christmas and holiday periods
  • Saturday: full availability
  • Sunday: full availability

Leadership Experience

  • Coaching assistant, 2020, 2021 Junior soccer team
  • Leadership camp - Strathmore Secondary College, 2022
  • Royal Victorian Historical Society - school work experience

References

Yolanda De Santis, Year 10 coordinator - Strathmore Secondary College - 9379 7999


Josie Gallo, Madia Jewellery director - 0412 756 064

Hobbies and Interests

  • Cooking
  • History and politics
  • Cars and racing
  • Enhancing Italian language

Languages

Italian
Professional Working

Timeline

Library Assistant

Royal Victorian Historical Society
05.2023 - 06.2023

Customer Service Officer

Daniel Madia Jewellery
01.2017 - Current

Customer Service Officer

Conversational Italian Language

Strathmore Secondary College Year 11
Julian Madia