Juliana Bentivoglio
Summary
Hardworking and passionate job seeker with strong organizational skills and experiences in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Also, Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Totally open to learning and offering better work every day. Just looking for some opportunity.
Overview
6
6
years of professional experience
Work History
Waitress
Karavan Restrobar
06.2022 - 12.2022
- Attentive service, high level of attention to detail, and anticipating guest needs even during peak hours, extensive menu knowledge, enabling recommendations for guests based on dietary restrictions.
- Maintained clean and organized dining area. And provided support during busy periods by assisting other servers.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff, and resolve any issues promptly.
Cook
Carletti Restaurant
03.2020 - 01.2021
- Enhanced customer satisfaction by delivering high-quality, visually appealing dishes under time constraints during peak hours.
- Reduced food waste, by incorporating seasonal ingredients, proper portion control and storage techniques.
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Assisted in inventory management and ordering supplies.
Reception Manager
Ben-ti-vi Hostel
12.2018 - 12.2020
- Management of all accommodation functions, agility in check-in and check-out, attention to resolving guest doubts and complaints, attention to organization and cleaning of social spaces and apartments.
- Work team space with harmony between employees, satisfaction and organization of schedules. Regular staff meetings and constructive feedback to colleagues.
Architect
Transerp - Municipality
10.2016 - 10.2018
- Architecture and Urbanism building functionality, optimizing space and customized solutions of accessibility, coordinating with engineers, contractors and other professionals to ensure timely completion of projects.
Education
SSI - Dive Master
Blue Ocean
01.2024
Bachelor of Science - Architectural And Urbanism
UNIP - University of Sao Paulo
07.2016
Score 90
TOEFL
07.2023
Microsoft Word
SENAC
Skills
- Fine Dining
- Order Verification
- Food presentation
- Cooking
- Order Accuracy
- Food spoilage prevention
- High-volume dining
- Staff Training and Development
- Marketing and Promotions
- Budgeting and Financials
Languages
English
Spanish
Portuguese
Italian
Timeline
Waitress
Karavan Restrobar
06.2022 - 12.2022
Cook
Carletti Restaurant
03.2020 - 01.2021
Reception Manager
Ben-ti-vi Hostel
12.2018 - 12.2020
Architect
Transerp - Municipality
10.2016 - 10.2018
SSI - Dive Master
Blue Ocean
Bachelor of Science - Architectural And Urbanism
UNIP - University of Sao Paulo
Score 90
TOEFL
Microsoft Word
SENAC
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