Summary
Overview
Work History
Education
Skills
Accomplishments
Additional References
Personal Information
References
Hobbies and Interests
Affiliations
Certification
Languages
Websites
Timeline
Generic

Juliane Ciacciarelli

Campbelltown,SA

Summary

Talented Junior Fashion Designer that has possessing competitive spirit and excellent artistic abilities. Expertise in producing and creating specifications, translating ideas into sketches and selecting and coordinating outfits and accessories for shows and displays. Collaborative team player, proficient in Adobe that is paired with strong knowledge of fabric trimming, draping and pinning procedures. Recognized for eye-catching prints and up-to-date trendy styles.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Retail Sales Worker

Surreal Hair
Norwood , SA
07.2022 - Current
  • Listened to customer requests and asked questions to provide effective solutions.
  • Compiled reports on overall customer satisfaction.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Performed follow-up calls to confirm customer satisfaction with product or service received.
  • Replenished and arranged items to maintain appearance.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Recognized potential areas needing improvement in the customer service process.
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.

Manager Director

Eats Café
Kensington, SA
01.2017 - 07.2022
  • Relief management/supervising staff members, General cleaning tasks, Cash handling using POS software, Barista duties, Co-ordinating event set ups, Preparing food for catering
  • Trained employees on additional job positions to maintain coverage of roles.
  • Organized events such as conferences, seminars, and workshops.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Recruited and trained new employees to meet job requirements.
  • Analyzed customer feedback data to identify opportunities for growth.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Customer Service Assistant

Bakers Delight
Modbury, SA
02.2012 - 11.2017
  • Relief management/supervising staff members, Stock ordering, General cleaning tasks, Cash handling using POS software, Handling the bread slicer equipment, Dealing with large orders, Inventory duties, Preparing food for catering
  • Followed company policies regarding payment methods, discounts, refunds.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Counted cash at end of shift and prepared bank deposits.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Diploma of Apparel, Fashion And Textiles - Fashion Design

Tafe SA
Adelaide, SA
12-2023

Certificate III of Applied Fashion Design And Technology - Fashion Design

Tafe SA
Adelaide, SA
12-2021

St Mary’s College
01.2016

Skills

  • Advanced knowledge in using various computer programs (Microsoft, Adobe etc)
  • Knowledge of Illustrator, Photoshop and Excel
  • Knowledge of Style CAD for patternmaking on computer
  • Knowledge of WGSN and upcoming fashion trends
  • Eight years of experience in customer service
  • Can speak and understand basic italian language
  • Exceptional organisational skills
  • Able to work efficiently in a fast pace environment
  • Capable of promptly meeting targets and deadlines
  • Strong leadership skills
  • Exceptional people and communication skills
  • Work effectively both independently and in a team environment
  • Friendly and approachable personality
  • Willing and able to learn quickly and take on new skills
  • Display Setup
  • Upselling Strategies
  • Store Maintenance
  • Merchandise Display
  • Product Promotions
  • Time Management
  • Retail Sales
  • Stocking and Receiving
  • Retail Merchandising Expertise

Accomplishments

  • Received certificate for barista understanding and skills from La Crema Coffee
  • Received certificate for coaching at Metro Jets Netball club
  • Received certificate for chocolate tempering from Casa del Cioccolato Perugina

Additional References

Additional references can be provided upon request.

Personal Information

Date of Birth: 01/07/98

References

  • Antonietta Fusco, Surreal Hair, Owner/Director, 0411 118 373
  • Angela Brace, Bakers Delight, Owner/Director, 0438 442 015

Hobbies and Interests

  • Food
  • Media
  • Music
  • Sports

Affiliations

  • Coach and player of Netball
  • Played Football
  • Music
  • Beaches
  • Social Media

Certification

  • Police Clearance Certificate (2021)
  • Working with Children Clearance (2021)

Languages

Italian
Elementary

Timeline

Retail Sales Worker

Surreal Hair
07.2022 - Current

Manager Director

Eats Café
01.2017 - 07.2022

Customer Service Assistant

Bakers Delight
02.2012 - 11.2017

Diploma of Apparel, Fashion And Textiles - Fashion Design

Tafe SA

Certificate III of Applied Fashion Design And Technology - Fashion Design

Tafe SA

St Mary’s College

Similar Profiles

CREATE PROFILE
Juliane Ciacciarelli