Julie Ashworth
Cairns,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
30
30
years of professional experience
Work History
Retail Assistant
Bunnings Warehouse
04.2012 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Assisted customers with prompt and polite support in-person and via telephone.
Gardener Grounds Person
Cairns Reef Apartments And Motel
02.2010 - 04.2012
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Researched and identified appropriate plants and materials for landscaping projects.
Cook and Barista
Plaza Cafe
01.2008 - 01.2009
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Manager
Coffee Club Cafe
02.1994 - 01.1997
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Bachelor of Science - Horticulture Cert 3
Tafe
Cairns11.2007
No Degree - Accounting And Business Management
Tafe
Cairns, QLD07.2005
Skills
- Upselling Strategies
- Payment Processing
- Brand Awareness Generation
- Cash Register Operation
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Returns and Exchanges
- Special Orders
- Delivery Arrangements
- Exceeding Customer Expectations
- Trade-In Quotes
- Store Policies and Procedures
- Positive Customer Engagement
Mosaic artist
Make garden mosaics for sale and as a hobbie
Timeline
Retail Assistant
Bunnings Warehouse
04.2012 - Current
Gardener Grounds Person
Cairns Reef Apartments And Motel
02.2010 - 04.2012
Cook and Barista
Plaza Cafe
01.2008 - 01.2009
Manager
Coffee Club Cafe
02.1994 - 01.1997
Bachelor of Science - Horticulture Cert 3
Tafe
No Degree - Accounting And Business Management
Tafe
Similar Profiles
David EllisDavid Ellis
Customer Service at Bunnings WarehouseCustomer Service at Bunnings Warehouse
Ainslie RussellAinslie Russell
Trade Desk Team Member at Bunnings WarehouseTrade Desk Team Member at Bunnings Warehouse
Brenden HasselBrenden Hassel
NA at BUNNINGS WAREHOUSENA at BUNNINGS WAREHOUSE
Michael CoddMichael Codd
Senior Retail Assistant at Bunnings WarehouseSenior Retail Assistant at Bunnings Warehouse
Alex SmithAlex Smith
Team Member at BWSTeam Member at BWS