Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Bonnici

Wallan,Victoria

Summary

Dynamic leader with a proven track record at Insulation Essentials, adept in office administration and fostering a positive work environment. Excelled in streamlining processes, enhancing team productivity by over 30%, and implementing effective staff management strategies. Skilled in critical thinking and organization, consistently achieving and surpassing company goals.

Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

34
34
years of professional experience

Work History

Administrative Manager

Insulation Essentials
01.2003 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
  • Verified customer information for orderly, up-to-date online systems.
  • Met department budgets by monitoring and reporting on office expenses.
  • Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
  • Implemented new filing system to streamline document retrieval, significantly reducing time spent on searching for files.
  • Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
  • Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
  • Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
  • Coordinated with IT department to upgrade software, resulting in improved data security and system performance.
  • Identified opportunities to streamline processes and improve office operations and efficiency.

Retail Store Manager

Rockmans
01.1997 - 01.1998

Coordinated merchandising setup for the opening of two new stores.

  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers
  • Completed routine store inventories.


Manager

Chain Reaction
01.1991 - 01.1997
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Completed routine store inventories.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Managed store organization, maintenance, and purchasing functions.
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Assisted with hiring, training and mentoring new staff members.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.

Education

High School Diploma -

Reservoir High School
Reservoir, VIC
01-1993

Skills

  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management
  • Administrative support
  • Critical thinking

Timeline

Administrative Manager

Insulation Essentials
01.2003 - Current

Retail Store Manager

Rockmans
01.1997 - 01.1998

Manager

Chain Reaction
01.1991 - 01.1997

High School Diploma -

Reservoir High School
Julie Bonnici