Julie May
Melton,VIC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Consistently recognized for sales performance and excellence in customer service. Trustworthy and exceptionally reliable.
Overview
37
37
years of professional experience
Work History
Sales Associate
Food Retail
02.2019 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Real Estate Sales Associate
Several Real Estate Agencies
10.1996 - 11.2018
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
- Communicated with clients to understand property needs and preferences.
- Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Provided guidance to first-time homebuyers, ensuring a smooth process from beginning to end.
- Continuously improved professional skills through attending seminars, workshops, and conferences to stay informed on industry trends and best practices.
- Achieved consistent client satisfaction ratings by maintaining regular communication updates throughout each stage of the buying or selling process.
- Generated leads for sales and rental properties through cold calls and referrals.
- Maintained connections with clients to encourage repeat business and referrals.
Roadhouse Attendant/Manager on Duty
KupungarriCommunity
03.1991 - 05.1993
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Managed inventory levels for optimal stock availability and minimized waste.
- Prepared fresh food items quickly while adhering to high-quality standards for presentation and taste consistency.
- Maintained proper food handling procedures, ensuring compliance with health codes and regulations.
- Proactively restocked shelves with merchandise to maintain an organized appearance throughout the store area.
- Greeted customers and provided friendly, knowledgeable service.
General Store Owner/Operator
Lexton General Store
04.1987 - 02.1991
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Education
High School Diploma -
The University High School
Parkville, VIC1972
Skills
- Teamwork and Collaboration
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Upselling
- Point of sale operation
Timeline
Sales Associate
Food Retail
02.2019 - 06.2024
Real Estate Sales Associate
Several Real Estate Agencies
10.1996 - 11.2018
Roadhouse Attendant/Manager on Duty
KupungarriCommunity
03.1991 - 05.1993
General Store Owner/Operator
Lexton General Store
04.1987 - 02.1991
High School Diploma -
The University High School
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