Julie Sao
Keysborough,VIC
Summary
Aspiring legal professional with proven experience in customer service, administrative support, and organizational management. Skilled in multitasking, communication, and attention to detail, developed through fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cafe Worker
KnoxGateway Cafe
Melbourne/Ferntree Gully , VIC
09.2023 - 02.2025
- Performed cashier duties such as handling payments, issuing receipts and counting money back to customers.
- Kept up-to-date with menus changes and specials offered at the cafe.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
Cafe All Rounder/Barista
Gloria Jeans
Melbourne/Keysborough , VIC
05.2024 - 09.2024
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained cleanliness and adherence to food safety standards.
Pharmacy Assistant
Pharmacy4Less
Melbourne/Keysborough , VIC
08.2022 - 09.2024
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Counted and balanced cashier drawers.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Participated in staff meetings discussing new developments within the pharmacy profession.
Fast Food Crew Member
Kingsclere Fish and Chips
Melbourne/Keysborough, VIC
03.2021 - 07.2022
- Participated in team meetings to discuss performance goals and objectives.
- Operated cash register and received payment from customers in cash or credit form.
- Followed company safety standards for food quality and sanitation procedures.
- Assembled and served meals according to specific guest requirements.
Education
Some College (No Degree) - High School
Killester College
Melbourne, VIC10-2025
Advance Diploma of Legal Practice - Law
Victoria University
Melbourne, VICSkills
- Pharmacy operations
- Coffee Knowledge
- Cash handling, inventory management, and POS system proficiency
- Collaborative Teamwork
- Attention to detail and accuracy in documentation
- Soft Skills
Accomplishments
- Certificate of High Distinction (AMC)
Languages
Khmer
Native/ Bilingual
Chinese (Mandarin) 2017-2024
Professional
Julie
Availability: Evenings and weekends
Proficiency: My strong communication skills have been the cornerstone of my success across hospitality, retail, and pharmacy roles. These experiences have developed my proficiency in interpersonal, organizational, and problem-solving skills, forming a solid foundation for delivering exceptional customer service.
Affiliations
- Reading and Philosophy
- Fashion
References
References available upon request.
Timeline
Cafe All Rounder/Barista
Gloria Jeans
05.2024 - 09.2024
Cafe Worker
KnoxGateway Cafe
09.2023 - 02.2025
Pharmacy Assistant
Pharmacy4Less
08.2022 - 09.2024
Fast Food Crew Member
Kingsclere Fish and Chips
03.2021 - 07.2022
Some College (No Degree) - High School
Killester College
Advance Diploma of Legal Practice - Law
Victoria University
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