Jun Hyeong Park
Melbourne,VIC
Summary
At Lotteria, I worked as a manager and trained the staff as well as served as a senior staff member. I would also like to share with you my tendency to work hard in one place where I have worked for about four years. At Maru Grill House in Brisbane, I have worked as a senior staff member and have worked here for 7 months, where I have gained a lot of expertise in various hall services and the work that hall staff have to do, and I think I can provide a good experience to others who have never experienced Korean food. Thank you.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Senior Wait Staff
Maru Korean B.b.q & Grill
03.2024 - Current
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- We provide services for customers who have not experienced Korean food
Staff
Cafe
07.2023 - 12.2023
Manager
Lotteria
06.2019 - 12.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Staff
Delivery Service up and Down
01.2021 - 07.2021
Staff
Internet Cafe
02.2021 - 06.2021
Education
Dongyangmirae
Korea 03.2021 - 05.2023
Skills
Reliability and punctuality
Order Taking
Flexible Schedule
POS System proficiency
Table Setting
Safe Food Handling
Guest Engagement
Relationship Management
Food station setup
Team Player
Teamwork and Collaboration
Timeline
Senior Wait Staff
Maru Korean B.b.q & Grill
03.2024 - Current
Staff
Cafe
07.2023 - 12.2023
Dongyangmirae
03.2021 - 05.2023
Staff
Internet Cafe
02.2021 - 06.2021
Staff
Delivery Service up and Down
01.2021 - 07.2021
Manager
Lotteria
06.2019 - 12.2023
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