Junhyoung Choi
Strathfield,Australia
Summary
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation. I am also fluent in Korean and English. I truly aim to find a work placement in a hotel where I can become a valued member of a team.
Overview
6
6
years of professional experience
Work History
Waiter
Butchers Buffet
05.2024 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waiter
Tora Izakaya
02.2024 - 05.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Communicated with kitchen staff to enable accurate food preparation.
Waiter
Sapporo Sushi Bar
11.2023 - 02.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Waiter
Yang San Park Korean BBQ restaurant
09.2023 - 11.2023
- Serving dishes and drinks
- Cleaning up tables
- Managing reservations
- Conversation with customers
- Handling customer inquiries over the phone
- Refilling Buffet Section
Waiter
Gogikun Kim Chun-Bae BBQ restaurant
01.2020 - 11.2021
- Serving dishes and drinks
- Cleaning up tables
- Managing reservations
- Conversation with customers
- Handling customer inquiries over the phone
- Refilling Buffet Section
- I supported to exceed a monthly target level sales by 15% at Gogikun Kim Chun-Bae in 2021
- I received employer of the month award for best worker at Gogikun Kim Chun-Bae in 2021
Waiter
5.5 Dakgalbi chicken rib restaurant
11.2018 - 11.2019
- Serving dishes and drinks
- Cleaning up tables
- Managing reservations
- Conversation with customers
- Handling customer inquiries over the phone
- Refilling Buffet Section
Education
Bachelor of Business - Business
International College of Management
Manly, NSW03.2025
GED -
High School Equivalency Certificate
South Korea01.2019
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Decision-making
- Order taking
- Guest relations management
- Dining area maintenance
Accomplishments
- I supported to exceed a monthly target level sales by 15% at Gogikun Kim Chun-Bae in 2021
- I received employer of the month award for best worker at Gogikun Kim Chun-Bae in 2021
- I successfully handled tasks that were typically done by two people on my own in Butchers Buffet from August to present.
Roles And Responsibilities
- Serving dishes and drinks
- Cleaning up tables
- Managing reservations
- Conversation with customers
- Handling customer inquiries over the phone
- Refilling Buffet Section
Personal Information
- Hobbies: These days, I am into cooking especially Korean food. And I enjoy reading English books, which helps me improve my language skills and creative thinking method.
- Visa Status: Student Visa
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Waiter
Butchers Buffet
05.2024 - Current
Waiter
Tora Izakaya
02.2024 - 05.2024
Waiter
Sapporo Sushi Bar
11.2023 - 02.2024
Waiter
Yang San Park Korean BBQ restaurant
09.2023 - 11.2023
Waiter
Gogikun Kim Chun-Bae BBQ restaurant
01.2020 - 11.2021
Waiter
5.5 Dakgalbi chicken rib restaurant
11.2018 - 11.2019
Bachelor of Business - Business
International College of Management
GED -
High School Equivalency Certificate
Similar Profiles
JANE TAINGJANE TAING
Food Sales Associate at Butchers BuffetFood Sales Associate at Butchers Buffet
Brooke FultonBrooke Fulton
Butcher Shop Clerk at Fulton's Family ButchersButcher Shop Clerk at Fulton's Family Butchers
John Aldrin CorpuzJohn Aldrin Corpuz
Chef De Partie at The Butchers Block BarangarooChef De Partie at The Butchers Block Barangaroo