Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Activities
Timeline
Generic

Junie Nguyen

Gwynneville,NSW

Summary

Dynamic professional with a proven track record at Rivers Australia, excelling in customer engagement and team collaboration. Skilled in communication and attention to detail, I consistently enhance customer experiences and contribute to sales targets. My ability to build relationships and provide product knowledge drives success in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Part-Time Retail Assistant

Rivers Australia
11.2023 - 03.2025
  • Greeting customers warmly and assisting them as they enter the store.
  • Offering customer product knowledge and guidance, assisting with their inquiries and purchases.
  • Maintaining a tidy and organized store environment by restocking shelves, arranging displays, and ensuring cleanliness.
  • Operating the cash register and handle transactions accurately.
  • Monitoring inventory levels and communicating restocking needs to the management team.
  • Collaborating with team members to achieve sales targets and maintaining excellent customer service standards.
  • Upholding company policies and procedures, ensuring compliance at all times.

English Teacher and Teaching Quality Manager

English W Beelee
08.2017 - 06.2023
  • Teaching a group of students about pronunciation and communication.
  • Instructing students in the English language, especially speaking and listening skills.
  • Observing classes and controlling the classes' quality.
  • Training teachers and giving teachers feedback every month.
  • Taking care of students' progress in learning.

Visiting Lecturer

Van Lang University
09.2022 - 05.2023
  • Teaching as a member of a teaching team within an established program of study
  • Instructing students in the English language, especially business modules.
  • Setting and marking assignments and set examination questions as well as assessing the work and progress of students by reference to defined criteria and providing constructive feedback to students.

Order Taker and Waitress

TasteVietnam Restaurant
, UK
10.2019 - 10.2020
  • Company Overview: Restaurant in the UK
  • Taking orders and entering them into the system.
  • Processing payment and providing change.
  • Assisting with customer inquiries and complaints.
  • Serving customers, cleaning tables and washing dishes if required.
  • Restaurant in the UK

Academic Coordinator

EMG Education
09.2015 - 02.2017
  • Assisting foreign teachers in their teaching
  • Organizing the progress tests and parent-teacher meetings.
  • Interpreting English-Vietnamese and reverse for meetings and events when requested.
  • Assessing the improvement of students.
  • Contacting parents monthly to inform them learning situation of students.
  • Doing other tasks assigned by the manager.

Part-Time Staff

Bach Kim Restaurant
05.2011 - 04.2014
  • Working as a waitress at every event and party in the restaurant.
  • Serving customers and setting up the tables.
  • Cleaning tables and doing all tasks given by supervisors.

Education

Master of Arts - Educational leadership

UNIVERSITY OF WOLLONGONG
Wollongong, NSW
06.2025

CERTIFICATE IN UNIVERSITY TEACHING -

SAI GON UNIVERSITY
09.2022

Master of Arts - English Language Teaching And Applied Linguistics

COVENTRY UNIVERSITY
11.2020

BACHELOR OF ENGLISH LANGUAGE -

HA NOI OPEN UNIVERSITY (E-LEARNING)
10.2018

BUSINESS ADMINISTRATION -

SAI GON UNIVERSITY
01.2014

Skills

  • Communication and presentation skills
  • Active listening
  • Persuasion techniques
  • Engagement strategies
  • Relationship building
  • Attention to detail
  • Team collaboration

Certification

TKT (Teaching Knowledge Test) certificate, 08/01/20, 3

Hobbies and Interests

  • Doing volunteer work
  • Meditating, doing yoga, playing badminton
  • Running
  • Listening to music and singing

References

  • Ms Matilda, Store Manager at Rivers Wollongong, +61466827663
  • Ms Lee, Founder at Beelee English, +84 933772574

Activities

Salvos Store, Volunteer - Retail Assistant, 07/01/23. 

Present, greeting customers and supporting customers' needs in Salvos charity shop

Answering phone calls

Cleaning the shelves and sorting items

Assisting customers in finding products and answering their inquiries

Timeline

Part-Time Retail Assistant

Rivers Australia
11.2023 - 03.2025

Visiting Lecturer

Van Lang University
09.2022 - 05.2023

Order Taker and Waitress

TasteVietnam Restaurant
10.2019 - 10.2020

English Teacher and Teaching Quality Manager

English W Beelee
08.2017 - 06.2023

Academic Coordinator

EMG Education
09.2015 - 02.2017

Part-Time Staff

Bach Kim Restaurant
05.2011 - 04.2014

Master of Arts - Educational leadership

UNIVERSITY OF WOLLONGONG

CERTIFICATE IN UNIVERSITY TEACHING -

SAI GON UNIVERSITY

Master of Arts - English Language Teaching And Applied Linguistics

COVENTRY UNIVERSITY

BACHELOR OF ENGLISH LANGUAGE -

HA NOI OPEN UNIVERSITY (E-LEARNING)

BUSINESS ADMINISTRATION -

SAI GON UNIVERSITY

Similar Profiles

CREATE PROFILE
Junie Nguyen