Junita Jeo
Orange,NSW
Summary
Dedicated and proactive professional with extensive experience in bakery operations. Expertise in inventory management, quality control, and adherence to food safety standards. Committed to enhancing customer satisfaction through exceptional service and product knowledge.
Overview
31
31
years of professional experience
Work History
Senior Bakery Assistant
Coles
Orange
10.2024 - Current
- Assisted in preparing and baking a variety of bread and pastries.
- Ensured cleanliness and organization of bakery workspace to support efficient operations.
- Tracked inventory levels of baking ingredients and supplies to prevent shortages and ensure timely production.
- Collaborated with team members to meet daily production goals.
- Adhered to food safety standards in all baking processes.
- Interacted with customers, offering product information and tailored recommendations to enhance their experience.
- Maintained a clean and sanitary work area throughout the day.
- Washed preparation utensils, tools, and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
Bakery Assistant
Coles
Tweed Heads
04.2020 - 10.2024
- Collaborated with team members to streamline customer order fulfillment, ensuring timely delivery.
- Delivered knowledgeable customer service by addressing product inquiries and enhancing customer satisfaction.
- Maintained a clean and sanitary work area throughout the day.
- Cleaned preparation utensils, tools, and machinery using hand washing and an industrial dishwasher, ensuring that used utensils were separated from clean to avoid cross-contamination.
- Restocked shelves with freshly made products to maintain product availability and attract customers.
Loan Assistant Manager
Bank of China
Jakarta, Indonesia
05.2001 - 07.2016
- Processed loan applications and verified documentation for compliance, ensuring adherence to regulatory standards.
- Collaborated with loan officers to streamline approval workflows, enhancing turnaround time for loan processing.
- Verified accuracy of financial statements submitted by borrowers in support of their loan application.
- Assisted customers with loan-related inquiries and requests for information or documentation, providing timely support to facilitate loan approvals.
- Managed loans from application to submission to closing by coordinating file movements between underwriter, mortgage lender and closing parties.
Operational Staff Member
Bank Pikko
Pelambang, Indonesia
05.1995 - 04.2006
- Processed customer transactions accurately and efficiently using banking software.
- Assisted customers with account inquiries and resolved issues promptly.
- Maintained accurate records of daily transactions and customer interactions to support compliance and operational efficiency.
- Monitored performance metrics for key operational indicators to identify and address areas for improvement.
- Collaborated with team members to improve service delivery standards, resulting in better customer satisfaction.
- Monitored inventory levels to ensure adequate supplies were available at all times.
Education
Accounting & Book Keeping
Institute Administration
Pelambang Indonesia12-1998
Bachelors Degree Economics Majoring in Accounting - Accounting And Finance
Tridinanti University
Pelambang Indonesia12-1995
Skills
- Food safety compliance
- Product packaging
- Inventory management
- Quality control
- Stock maintenance
- Code dating procedures
- Process improvement
- Customer service
- Customer engagement
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Adaptability
Languages
English
Professional
Indonesian
Native/ Bilingual
Timeline
Senior Bakery Assistant
Coles
10.2024 - Current
Bakery Assistant
Coles
04.2020 - 10.2024
Loan Assistant Manager
Bank of China
05.2001 - 07.2016
Operational Staff Member
Bank Pikko
05.1995 - 04.2006
Accounting & Book Keeping
Institute Administration
Bachelors Degree Economics Majoring in Accounting - Accounting And Finance
Tridinanti University