Junpei (kihai) Yu

Responsibilities

• Coordinating preparation of submission documents, marketing proposals, and agency agreements.
• Designing IMs, EDMs, signboards, vendor reports, and Sales Advice to support successful campaign implementation
• Oversee client events and functions, including communication with sponsors, venue booking, and presentation slide design.
• Managing client invoicing and executing supplier payments
• Organizing, populating, and refreshing client data and property information within CRM systems.

Achievements

Assisting listing agent in successfully selling the following properties:

• ANZ Bank, 230 Beamish St, Campsie
• 503 Victoria Avenue, Chatswood
• 23 Lorne Avenue, Killara
• 45 Victor Street, Chatswood
• 62 Cowan Road, St Ives
• 15 - 17 Cooper Street, Strathfield
• 81 Anglesea Street, Bondi

Responsibilities

• Managed property marketing campaigns, including designing brochures, signboards, and copywriting
• Supported sales teams during open homes and auctions by registering client details, gathering buyer feedback, and preparing weekly vendor reports
• Conducted follow-up calls with prospective clients to understand their preferences, requirements, and budget constraints
• Prepared comprehensive open home packs, including rental appraisals, fact sheets, and sales contracts
• Liaised with solicitors and conveyancers to ensure timely access to up-to-date contracts and legal documentation.
• Coordinated external providers for building inspections and property valuations to facilitate smooth transactions and settlements

Achievements

Assisted the listing agent in successfully selling the following properties within one week of launch:

• G08/18-22 Maida Road, Epping
• 111/18 Woodlands Avenue, Breakfast Point
• 2115/11 Wentworth Place, Wentworth Point

Supported sales campaigns as a sales associate, assisting with appointments, negotiations, and communications with buyers and vendors for the following listings:

• 503/228 Elizabeth Street, Surry Hills
• 401/23 Hassall Street, Parramatta
• 315/5A Whiteside Street, North Ryde
• 40 Alinta Promenade, Jordan Springs

Responsibilities

• Handled incoming calls and directed them to the appropriate departments.
• Assisted marketing manager in creating copywriting, signboards, and social media posts.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Monitored office supplies inventory and placed orders when necessary.
• Coordinated meetings, trainings, and travel arrangements, while proactively resolving scheduling conflicts.

Responsibilities

• Promoted Discover Energy’s electricity and gas services to potential customers via email and telephone
• Generated energy quotations to highlight potential savings and explain the switching process and benefits
• Assisted customers with sign-ups, bill payments, and account updates
• Responded to customer requests, including meter upgrades and account clarifications
• Identified growth opportunities within existing accounts by following up for feedback and encouraging referrals
• Supported engagement with Japanese customers by assisting the IT team in translating company information into Japanese

Achievements

• Successfully onboarded 260 customers during tenure, contributing to company growth and retention
• Partnered with the marketing team to launch the company’s Japanese Facebook page, achieving engagement with over 4,000 followers