Hi, I’m
Justin Bartley
Kitchenhand, Bartender, Dishwasher, Waiter, E-Commerce
Port Douglas,QLD
Summary
Experienced and versatile professional with a strong background in
various roles within the hospitality and e-commerce sectors. Proven
expertise as a kitchen staff member, head dishwasher, head
bartender, head waiter, and barista, complemented by substantial
experience in hotel housekeeping and construction work.
Additionally, I hold qualifications as an E-Commerce Manager,
demonstrating a blend of practical and managerial skills. Adept at
providing exceptional service, maintaining high standards of
cleanliness, and managing e-commerce operations efficiently.
Seeking new opportunities to leverage my diverse skill set and
contribute to a dynamic team.
Overview
6
years of professional experience
2
Languages
Work History
The Mexican Restaurant & Bar
Kitchen Staff Member
04.2024 - Current
Job overview
- Mastered various cooking techniques, resulting in increased confidence and skill within kitchen staff team.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Washed, peeled and cut various foods such as fruits, vegetables and more to prepare for cooking or serving.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated versatility in culinary skills by preparing wide range of dishes across multiple cuisine types.
- Assisting with kitchen closing duties, including cleaning and sanitizing equipment, storing perishable items, and ensuring overall cleanliness and organization for next shift.
The Mexican Restaurant & Bar
Head Dishwasher
04.2024 - Current
Job overview
- Worked with chemicals such as detergent, rinse agents, sanitizers and others to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Assisted in food preparation tasks as needed, contributing to overall kitchen productivity.
- Increased machine efficiency by scraping and pre-washing dishes.
- Assisting with kitchen closing duties, including cleaning and sanitizing equipment, storing perishable items, and ensuring overall cleanliness and organization for next shift.
Josef Attenberger GmbH
E-Commerce Manager
09.2020 - Current
Job overview
- Creating, managing, and optimizing new online shops. (www.attenberger.de)
- Social-Media-Marketing / Online- and Offline Marketing in all variations
- SEO- and SEA-management and optimization
- Analysis of KPIs and other critical metrics in online business.
- Increased client satisfaction by developing customized e-commerce strategies tailored to their specific business needs.
- Incorporated e-commerce objectives in social media platform management.
- Developed e-commerce strategies that led to increased revenue growth from online sales channels.
- Optimized e-commerce platforms for increased conversion rates and improved user experience.
- Training new apprentices and other new colleagues in self-organized meetings.
- Optimized e-commerce sales through product page enhancements, A/B testing, and personalized recommendations.
- Customer service via phone, e-mail or social media.
- Working remotely for the german company Josef Attenberger GmbH where i did my apprenticeship at since April 2024
Messedesign GmbH
Head Bartender
11.2020 - 03.2024
Job overview
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Messedesigns GmbHSt. Wolfgang, Germany
Head Waiter
11.2020 - 03.2024
Job overview
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Organized special events, coordinating menus, staffing, decorations, and entertainment as needed.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Messedesign GmbHSt. Wolfgang, Germany
Barista
11.2020 - 03.2024
Job overview
- Repaired minor issues and maintained espresso
equipment and coffee machines for smooth
functioning. - Adhered to strict food hygiene regulations,
minimizing risk of contamination or illness among
customers. - Recommended products based on solid
understanding of individual customer needs and
preferences. - Prepared specialty drinks such as cappuccinos,
lattes and mochas. - Trained new team members with positive
reinforcement and respectful, encouraging
coaching.
Messedesign GmbH
Construction Worker
11.2020 - 03.2024
Job overview
- Constructed and installed trade show booths according to blueprints, ensuring structural integrity and adherence to safety regulations.
- Assisted in loading and unloading of materials and equipment at trade show venues, prioritizing safety and efficiency.
- Designing and decorating trade show booths meeting customer demands and expectations.
- Measured dimensions of finished pieces for conformance to specifications.
- Managed safe and efficient use of tools and equipment on construction sites.
- Working effectively under high-pressure situations.
Wirtshaus KalteneckAlbaching, Germany
Hotel Housekeeper
03.2018 - 07.2018
Job overview
- Hang, cleaned and rehung draperies to maintain
freshness. - Reported damages, maintenance problems,
safety issues, and potential hazards to
management. - Built strong relationships with hotel staff in other
departments, fostering a collaborative
atmosphere that contributed to the overall
success of the property. - Streamlined communication within the housekeeping department, leading to increased efficiency during shift changes and task
assignments - Checked guest rooms to identify damages or
maintenance needs and reported to supervisor
for prompt response. - Improved guest satisfaction ratings through
meticulous attention to detail when performing
inspections of completed rooms before checkin.
Education
Staatliche Berufsschule Dachau, Dachau, Germany
Apprenticeship from E-Commerce
09.2020 - 03.2023
Staatliche Realschule Haag in Oberbayern, Haag In Oberbayern, Germany
from Business Administration
07.2020
Skills
Working well under pressure
Nationality
Germany / USA
Timeline
Kitchen Staff Member
The Mexican Restaurant & Bar
04.2024 - Current
Head Dishwasher
The Mexican Restaurant & Bar
04.2024 - Current
Head Bartender
Messedesign GmbH
11.2020 - 03.2024
Head Waiter
Messedesigns GmbH
11.2020 - 03.2024
Barista
Messedesign GmbH
11.2020 - 03.2024
Construction Worker
Messedesign GmbH
11.2020 - 03.2024
Staatliche Berufsschule Dachau
Apprenticeship from E-Commerce
09.2020 - 03.2023
E-Commerce Manager
Josef Attenberger GmbH
09.2020 - Current
Hotel Housekeeper
Wirtshaus Kalteneck
03.2018 - 07.2018
Staatliche Realschule Haag in Oberbayern
from Business Administration
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