Nicolitsa Armamentos
Port Douglas,QLD
Summary
Dedicated and compassionate with years of experience in working with children across various settings, including childcare centres, pre-schools and Public Schools. Proven ability to create nurturing and supportive environments that promote educational, emotional and social growth. Strong communicator in fostering positive relationships with children, parents, and colleagues. Able to mix and blend my business owner skills and experience in management. I am committed to leading with empathy, providing consistent support, and fostering a positive learning environment.
Overview
2026
2026
years of professional experience
Work History
Business Owner
Rent A Car Port Douglas
10.2021 - Current
- Built a local family business from the ground up with hard work
- Focused on Customer service with memorable impressions and consistency
- Five-star reviews built on service, reputation and up-to-date knowledge
- Secured partnerships and contracts with hotels and businesses
- Managed online Presence by engaging and maintaining a competitive market
- Managed daily operations, including budgeting and financial reports
- Created and maintained an OH & S work environment
- Sponsored, supported and volunteered for community events and clubs
- Implemented up-to-date industry requirements and standards
- Professional, calm, and effective composure in high-stress situations
- Created marketing, eye-catching displays for promotions and engagement
- Carried business through Cyclone Jasper Devastation, Hardship, Economic and Tourism Decline
- Responsibility to lead the company with positivity, honesty, and provide clear communication and encouragement with recovery and safety updates.
Learning Support Aide
Sans Souci Public School
02.2020 - 06.2021
- Assisted teachers in the implementation of in-class lesson plans
- Supported in classrooms, Kindergarten and Years 1 to 6
- Respected the Teacher and the students in creating a positive and supportive learning environment.
- Assisted the Assistant Principal and Teachers by assisting with various tasks and providing administrative support
- Understood and maintained legal obligation and confidentiality to the school's confidentiality with student/family information
- Punctual and reliable in the classroom activities and routines.
- Providing one-on-one support to students
- Worked with teachers to support small student groups
- 20-minute lesson plans that cater to diverse learning styles and focus on engaging and supporting
- Boosted student confidence and self-esteem by providing regular positive feedback and encouragement.
- Promoted a positive learning environment with students, mutual respect and understanding.
- Handled class records for attendance and assignment grades
- Assist teachers with Recess and Lunch supervision, ensuring students' safety and well-being through active monitoring and following school rules and guidelines for safe play.
- Assisting the First Aid Officer and ensuring student and staff safety
Child Care Supervisor
Sutherland Shire PreSchool Alliance
01.2019 - 02.2020
- Responsibility of supervising children by monitoring safety
- Engaging with children during activities
- Working with children in the 0-2-year, 2- 3-year, and 4- 5-year age groups in a Preschool room
- Daily routine of encouraging and promoting feeding and Toileting
- Develop social skills and encourage clear communication
- Planning and implementing age-appropriate early learning programs and activities
- Maintain open communication with parents
- Provide regular updates and respectfully address any concerns
- Assisting and helping with dressing and grooming
- Creating a Team environment and managing by leading by example.
- Fostering positive social interactions and teamwork
- Developing communication skills, empathy, and the ability to form relationships
- Maintaining a clean and organised facility with attention to sanitation standards
- Patience and the ability to remain calm in stressful situations
- Managing children's behaviour with Sensitivity
- Understanding and supporting children's social development.
- Planning and programming through play and interests
- Understand children's interactions and manage children's behaviour.
Business Owner
Cafe 407
02.2010 - 02.2015
- Managed financial accounts of the business, including budgeting and controlling costs.
- Implement practices focused on food safety, hygiene, and safe working conditions
- Balance flexibility to welcome and adapt to changing market trends
- Focused on a positive and supportive staff environment, by Public and private recognition
- Exceptional service, consistent product quality, and prices.
- Handled escalated customer concerns with speed, support and acknowledgement
- Maintained a clean, organised, and visually appealing cafe environment.
- Developed strong relationships with suppliers to ensure timely deliveries and favourable pricing terms.
- Complied with food handling and hygiene practices and regulations
- Inspected equipment and machinery for proper working condition
- Expanded in managing both cafe and new catering opportunities for special events and functions.
Guest Services
Virgin Blue and Singapore Airlines
01.2008 - 01.2010
- Exceptional guest services, promptly and professionally
- Efficiently managing check-in processes for passengers
- Efficiently managing boarding processes for passengers
- Identify issues and provide solutions to minimise disruptions
- Assisted unaccompanied minors in their journey check-in, boarding, and upon arrival
- Increased customer satisfaction through listening and communication skills
- Maintained the cleanliness of work sites and guest services stations
- Developed strong working relationships with team members
- Coordinated VIP guest services promptly and professionally
- Participated in regular training for best practices, policies and procedures
- Effectively coordinate peak periods and high workload
- Operated the PA system for announcements regarding flight activity
- Used Software for pre-departure, post-departure reports, and passenger manifests
- Collaborated with security personnel to ensure airport safety
- Coordinated prompt responses to gate emergencies
- Provided flight information through clear communication to minimise disruptions
Staff Support and Trainee
The Ronald McDonald House
2003 - 2008
- Supported guidance through regular counselling and activity sessions
- Supported therapists in developing a committed mission and a compassionate approach to supporting families' environments.
- Tailored educational support for school-aged children whose education is disrupted by illness or injury
- Organising workshops to involve educational support, therapeutic and family/community-building activities.
- Workshops for siblings of children with special needs to provide a space to connect, share experiences, and learn coping strategies.
- Workshops for siblings of children who have passed to provide a space to connect, share experiences, and learn coping strategies.
- Provide support to families staying at the House, assisting with practical needs and maintaining a safe environment.
- providing a supportive and welcoming environment for families
- Maintain privacy and never disclose information.
- Committed to safeguarding children and families in their programs, to high standards to protect them
- Strong communication and organisational skills.
- Some positions, particularly those involving direct contact with children, require police checks and working with children checks.
- Commitment to a compassionate approach to supporting children and families
Child Care Leader
Playwise
07.2000 - 12.2007
- Observing children's development and creating a supportive and engaging environment
- Fostered cognitive development milestones through play-based learning and targeted activities
- Support families in need with community resources
- Promoted healthy habits by incorporating nutritious meals and dietary guidelines
- Incorporating movement into daily routines makes it fun and engaging.
- Consistent hygiene practices in daily routine, like handwashing to prevent the spread of germs
- Food handling and maintaining proper temperatures, and safe food storage.
- Learning, creativity, and social skills through sensory play, storytelling, building, music and movement and outdoor play
- Provided social and emotional support by creating a safe and nurturing environment
- Positive reinforcement techniques to encourage good behaviour.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Education
DIPLOMA in Children's Services
Sydney TAFE
Randwick, NSWSkills
- Positive Attitude
- Strong Work Ethic
- Reliable
- Patient and Calm
- Attention to detail
- Driven and determined
- Relationship building
- Friendly and Respectful Communication
Accomplishments
I am forever grateful to have worked at Randwick Children's Hospital, The Ronald McDonald House, alongside therapists and teachers. Daily challenges with patience and efficiency teaching me that, in any job, we are all human and there is never an excuse for rudeness or laziness. I will forever hold a deep appreciation for the positive influence it has had on truly helping shaping my outlook on who I am and any job or career goal.
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Interests
- Family Time
- Travel
- Reading
- Fundraising Events
- Swimming
- Interior Design
- Baking
- Dance
- Art and Craft
Timeline
Business Owner
Rent A Car Port Douglas
10.2021 - Current
Learning Support Aide
Sans Souci Public School
02.2020 - 06.2021
Child Care Supervisor
Sutherland Shire PreSchool Alliance
01.2019 - 02.2020
Business Owner
Cafe 407
02.2010 - 02.2015
Guest Services
Virgin Blue and Singapore Airlines
01.2008 - 01.2010
Child Care Leader
Playwise
07.2000 - 12.2007
Staff Support and Trainee
The Ronald McDonald House
2003 - 2008
DIPLOMA in Children's Services
Sydney TAFE
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