Justin Huynh

• Organized stockroom shelves, racks and bins according to store layout and product categories.
• Assisted in creating displays to promote products.
• Greeted customers and provided assistance with product selection.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.

Focuses on management of stock-room and inventory, adhering to guidelines to create a warm-welcoming experience for customers.

• Developed key customer relationships to increase sales.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Contacted new and existing customers to outline benefits of products.
• Provided technical support to customers regarding product usage and troubleshooting issues.
• Maintained accurate records of sales activity including customer contacts, orders, quotes, and payments.
• Drove substantial sales through suggestive selling and by promoting add-on purchases.

Prioritising KPIs target and completing administration events e.g. stock checks, creating scheduling for team members and data entry at end of day.

• Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Trained new team members in cash register operation, stock procedures and customer services.
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.

To keep up order demands and food items to be handled and cooked accordingly to company standard.

• Responded to customer requests for unavailable products and suggested other suitable options.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
• Answered incoming telephone calls to provide store, products and services information.

A work-experience program for high-school students to expand skills and qualities within a professional environment that encourages cohesion and teamwork.

• Operated POS terminals to input orders, split bills and calculate totals.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Worked at a family-owned restaurant, in assistance of greeting guests with making food and beverage selections.