Justin Lederman
Melbourne/Sydney
Summary
Determined individual proficient in utilizing variety of physical therapy modalities to treat pain, improve mobility and restore function. Skilled in patient education to help individuals understand diagnosis and treatments. Advises and supports patients and families on issues related to physical rehabilitation.
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
5
5
years of professional experience
Work History
Physiotherapy Student Placement
Alfred Hospital
07.2024 - 08.2024
- Promoted a positive therapeutic environment by establishing rapport with patients and their families.
- Enhanced patient adherence to home exercise programs by providing clear instructions and demonstrations.
- Expedited post-surgical rehabilitation timelines by working closely with surgeons to develop tailored treatment protocols for each case scenario.
- Managed caseloads effectively while consistently meeting productivity goals without compromising quality of care provided to patients.
- Developed strong communication skills through interactions with diverse patient populations, including individuals with language barriers or cognitive impairments.
Support Worker NDIS
JL
01.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Membership Consultant
Anytime Fitness
04.2022 - Current
- Completed all documentation quickly to facilitate quick sign-up processes.
- Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
- Maintained membership database, ensuring that all information was current and accurate.
- Actively engaged clients upon entrance with pleasant greeting.
- Consulted with potential clients about personal needs and budget concerns.
- Conducted tours of facility to showcase features and answer questions.
Receptionist
ISO Physiotherapy
10.2021 - 10.2023
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Received and routed business correspondence to correct departments and staff members.
- Answered and quickly redirected large volume of calls on central system.
- Resolved customer problems and complaints.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Sales Associate
JB HI FI
09.2021 - 02.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Connor Clothing
04.2019 - 09.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Tracked stock using company inventory management software.
- Developed, marketed and sold full range of products and support services.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Completed orders and organized product deliveries to meet customer timetables.
Education
Bachelor of Physiotherapy Honours - Physiotherapy
Monash University
Melbourne, VIC12.2025
VCE -
Mount Scopus Memorial College
Melbourne, VIC11.2017
Skills
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Organization and Time Management
- Interpersonal Communication
- First Aid/CPR
- Cultural Awareness
- Excellent Communication
- Problem-Solving
- Self-Motivated
- Store opening and closing
- Stocking and Replenishing
- Product and Service Sales
- Point of Sale Knowledge
- Sales
- Cash Handling
- Home Exercise Programs
- Patient education
- Patient-Focused Therapy
- Verbal and written communication
- Exercise planning
References
References available upon request
CPR/First Aid
Completed a detailed course to ensure complete knowledge of CPR and first aid.
HLTAID003 Provide first aid
HLTAID002 Provide basic emergency life support
HLTAID001 Provide cardiopulmonary resuscitation
Availability
Available to start 17th August onwards:
Monday- Full availability
Tuesday- Full availability
Wednesday- Full availability
Thursday- Full Availability
Friday- Full Availability
Saturday- Full availability
Sunday- Full availability
Timeline
Physiotherapy Student Placement
Alfred Hospital
07.2024 - 08.2024
Membership Consultant
Anytime Fitness
04.2022 - Current
Support Worker NDIS
JL
01.2022 - Current
Receptionist
ISO Physiotherapy
10.2021 - 10.2023
Sales Associate
JB HI FI
09.2021 - 02.2022
Sales Associate
Connor Clothing
04.2019 - 09.2021
Bachelor of Physiotherapy Honours - Physiotherapy
Monash University
VCE -
Mount Scopus Memorial College
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