Justin Ocasla
Craigieburn,VIC
Summary
Dedicated and enthusiastic team member with proven strengths in leadership, employee training, and customer service with over 2 years experience. Excels in fast paced environments and is easily adaptable to new challenges.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
CREW COACH
Greenvale Lakes McDonald’s
Roxburgh Park, VIC
08.2023 - Current
- Completed a nationally recognised Certificate III in Retail (SIR30216) provided by McDonalds Australia
- Took on the responsibility of assisting managers with day to day tasks whilst demonstrating leadership within the team
- Trained new crew members on operational procedures and customer service standards.
- Oversaw daily crew activities to ensure compliance with company policies.
- Provided feedback and coaching to improve team performance and efficiency.
Education
Mount Ridley College
Craigieburn, VICSkills
- Leadership
- Employee training
- Customer service
- Time management
- Operational procedures
Certification
- Certificate III in Retail (SIR30216), McDonalds Australia, 27/03/2024 - 02/09/2025
References
References available upon request.
Timeline
CREW COACH
Greenvale Lakes McDonald’s
08.2023 - Current
Mount Ridley College