Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Sok

Austral,NSW

Summary

Assistant Manager at Reece Plumbing with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and team leadership, I successfully improved cash accuracy and fostered a positive work environment, ensuring a seamless shopping experience for customers while effectively managing inventory levels.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Reece Plumbing
03.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Year 10 Certificate -

Fairvale High School
Fairfield, NSW

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff supervision

Certification

Asbestos removal (friable and non friable),

White card and

Forklift license

Timeline

Assistant Manager

Reece Plumbing
03.2022 - Current

Year 10 Certificate -

Fairvale High School
Justin Sok