Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Justin Stieger

Wulkuraka,QLD

Summary

Dynamic Floor Manager with a proven track record at Darren Hyman, excelling in employee management and customer relations. Enhanced customer satisfaction through effective issue resolution and strategic floor planning. Skilled in POS systems, I fostered a collaborative team environment, driving operational efficiency and achieving significant improvements in service delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Floor Manager

Darren Hyman
02.2022 - 03.2024
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of Number employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Subcontractor

Darren Hyman
02.2022 - 02.2024
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.

Management

Darren Hyman
02.2022 - 02.2024
  • Provided self-esteem and anger management group therapy.
  • Improved data quality by implementing robust data management practices and closely working with data management teams.
  • Delivered comprehensive reports and presentations to senior management on demand management performance, trends, risks, and opportunities for informed decisionmaking.
  • Promoted self-sufficiency among families through skill-building workshops on budgeting, stress management, and time management.

Master Technician

Michael Pezzelato
05.2021 - 11.2023
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
  • Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
  • Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.

Master Tyre Tec

Milton Clarke
05.2016 - 11.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Yowah Cafe

Customer Services/ Cook
03.2016 - 05.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Inflatable World Part Time

Mark
01.2015 - 12.2016

Education

8/9 - Math English Wood Work Hpe Home Economics Drama

Gatton High
Gatton, QLD

Grade 10 -12 Completed School - Wood Work ,marin Biology, Math Hpe,art ,music

Ipswich State High.
Ipswich, QLD

Skills

  • Employee management
  • Customer relations
  • POS systems
  • Policy enforcement

Accomplishments

    Couple mates an my self Created a youth group at a very young age ,stared with 10 people turned into 100 plus started in Ipswich an went to Melbourne.

    Age champion for my school Couple times in a row .

    Working on new project called jj studio will be coming out in 2026-2027

Certification

Cert 1&2 construction

Cert 2 communication

Cert 2 anger management

Cert 2 landscape

Cert 3 landscape half completed

Cert 3 telstra cabling

Timeline

Floor Manager

Darren Hyman
02.2022 - 03.2024

Subcontractor

Darren Hyman
02.2022 - 02.2024

Management

Darren Hyman
02.2022 - 02.2024

Master Technician

Michael Pezzelato
05.2021 - 11.2023

Master Tyre Tec

Milton Clarke
05.2016 - 11.2019

Yowah Cafe

Customer Services/ Cook
03.2016 - 05.2017

Inflatable World Part Time

Mark
01.2015 - 12.2016

8/9 - Math English Wood Work Hpe Home Economics Drama

Gatton High

Grade 10 -12 Completed School - Wood Work ,marin Biology, Math Hpe,art ,music

Ipswich State High.

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Justin Stieger