Justine Marie Yvette Alcantara
61 Weir St. Moorooka,QLD
Summary
I am a diligent and motivated individual who have been working in aged care industry for more than 5 years under hospitality department and now providing compassionate direct care to our beloved residents.
Enthusiastically pursuing opportunity to add immediate value to growing team and inspired to help others to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. A person with wonderful personality and very sociable, which makes it easy for me to establish rapport and working in a team setting.
I am happy to take on shift work, weekends, and public holidays.
Seeking for an Aged Care Worker position, available for immediate start.
Overview
7
7
years of professional experience
Work History
Aged Care Worker (Assistant in Nursing)
Vacenti Aged Care
10.2023 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around using wheel chair, wheelie walker, sara steady, full and standing hoist.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
Housekeeping Team Leader
Vacenti Aged Care
01.2019 - 09.2023
- Ensure a high standard of customer service when interacting with residents, including presenting in a professional manner at all times with residents, residents family and staffs.
- Provide a timely and efficient cleaning service that is responsive to the needs of residents and facility operations.
- Ensure that the cleaning service is conducted in a way that is safe to staff and residents and complies with Workplace Health & Safety legislation including safe use of chemicals.
- · Ensure that sufficient supplies of clean linen (sheets, pillow cases, towels, face washers, table cloths etc.) are available daily in accordance with stock levels determined in consultation with the Housekeeping Services Supervisor.
- Collaborated with management to develop and implement effective inventory control systems for cleaning supplies and linens.
Service Bureau Processing Officer
Social Security System, SSS
03.2017 - 01.2018
- Calculated adjustments in pensions, premiums and refunds.
- Encoding and adjusting payments and contributions of SSS members.
- Provided excellent customer service by promptly addressing inquiries and resolving issues related to application processing.
- Developed strong professional relationships with clients, fostering trust and confidence in the processing services provided by the organization.
Education
Certificate III in Individual Support (Ageing) -
Strategix International College
Spring Hill, QLD01.2024
Advanced Diploma of Leadership And Management -
Queensford College
Brisbane, QLD03.2021
Diploma of Leadership And Management -
Queensford College
Brisbane, QLD02.2020
Bachelor of Science - Business Administration
University of Santo Tomas
Manila, Philippines04.2015
Skills
- Daily living assistance
- Time Management
- Relationship Building
- Dementia Care
- Personal Hygiene Assistance
- Infection Control
- Mobility Assistance
- English Language Fluency
Character Reference
Sabrina Lau
Facility Manager
Vacenti (Casa Damore)
Mobile number: +61 472 835 824
Email: sabrina.lau@vacenti.com.au
Dennis Guinzo
Clinical Manager
Vacenti (Casa Damore)
Mobile number: +61 409 076 321
Email: dennis.guinzo@vacenti.com.au
Nicole Crofskey
Housekeeping General Supervisor
Vacenti Aged Care
Mobile number: +61 482 169 272
Email: nicole.crofskey@vacenti.com.au
Timeline
Aged Care Worker (Assistant in Nursing)
Vacenti Aged Care
10.2023 - Current
Housekeeping Team Leader
Vacenti Aged Care
01.2019 - 09.2023
Service Bureau Processing Officer
Social Security System, SSS
03.2017 - 01.2018
Certificate III in Individual Support (Ageing) -
Strategix International College
Advanced Diploma of Leadership And Management -
Queensford College
Diploma of Leadership And Management -
Queensford College
Bachelor of Science - Business Administration
University of Santo Tomas
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