RENEE DEVLIN
Sanctuary Point,NSW
Summary
Empathetic and compassionate Aged Care Worker with background in providing emotional support, personal care assistance, and promoting physical activity for elderly clients. Possess strengths in managing care plans effectively, understanding various medical conditions related to aging, and using assistive equipment safely. Previous work has resulted in improved quality of life for residents through personalized attention and holistic care.
Overview
6
6
years of professional experience
Work History
Aged Care Worker
Blue iris
Moary filed , Qld
07.2024 - 06.2025
- Provided compassionate support to elderly residents in daily activities.
- Assisted with personal care tasks, including bathing and grooming.
- Monitored health conditions and reported changes to nursing staff.
- Communicated effectively with families about resident needs and care plans.
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Reported any changes in health or behaviour to nursing staff members promptly.
- Maintained a clean and safe living environment for residents.
- Responded quickly to emergency situations involving elderly clients.
- Prepared meals according to prescribed diets and nutrition plans.
- Assessed the physical condition of elderly patients during routine check-ups.
- Conducted home visits to assess the needs of elderly clients.
- Supported bathing, dressing and personal care needs.
Support Worker
Angels Care Australia
Caboolture, Australia
05.2023 - 03.2024
- Enhanced the quality of care for clients by providing personalised support and assistance with daily living activities
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner
- Collaborated with interdisciplinary teams to develop and implement individualised care plans for each client
- Established trusting relationships with clients and their families through empathetic communication and active listening
- Promoted independence among clients through skill-building exercises and goal-setting initiatives
- Personal care, showering, cooking, cleaning
- Emotional support
- Assisted clients with daily living activities and personal care.
- Coordinated transportation and appointments for clients as needed.
- Communicated effectively with families about client needs and progress.
- Monitored client health and reported changes to healthcare professionals.
- Implemented individualized support plans tailored to client requirements.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Assisted clients with personal care, such as showering and dressing.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
- Supported clients to access education, training or employment opportunities.
- Facilitated weekly group meetings, listened, offered compassion and supported members.
- Advocated for clients' rights and interests within the community and various institutions.
Sales Assistant Team Member
Puma Service Station
Wacol, Australia
01.2019 - 11.2022
- Increased sales by engaging with customers and identifying their specific needs
- Enhanced customer satisfaction through providing personalised recommendations and attentive customer service
- Assisted in achieving store sales targets by driving promotions and consistently upselling products
- Contributed to a positive team environment with strong communication and collaborative skills
- Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers
- Assisted customers with product selection and inquiries at the service station.
Education
Certificate Three In Individual Support -
Better Together
Better Together
Skills
- Customer/client relationship building
- Sales skills
- Negotiating skills
- Problem solving
- Planning
- Organisation
- Time management
- Effective listening
- Budgeting
- Financial management
- Community integration
- Professional communication
- Confidential communication
- Diplomatic communication
- Attention to detail
- Cleaning
- Companionship enhancement
- Meal preparation
- Emergency response
- Health monitoring
- Client relationship management
- Emotional support
- Active listening
- Fall prevention
- Bathing assistance
- Feeding assistance
- Mobility assistance
- Oral hygiene maintenance
- Compassionate care
- Personal hygiene assistance
- Toileting support
- Basic housekeeping
- Empathetic listening
- Direct patient care
- Supportive companionship
- Autism support
- Daily living activities assistance
- Progress documentation
- Documentation
- Patient care and companionship
- Compassionate communication
- Daily living assistance
- Adaptability and flexibility
- Safety awareness
- Patient mobility assistance
- Lifting and transferring
- Incident reporting
- Special needs care
- Medication and appointment reminders
- Relationship building
- Behavioral management
- Personal care
- Medication administration
- Companionship provision
- Effective communication
- Goal setting
Timeline
Aged Care Worker
Blue iris
07.2024 - 06.2025
Support Worker
Angels Care Australia
05.2023 - 03.2024
Sales Assistant Team Member
Puma Service Station
01.2019 - 11.2022
Certificate Three In Individual Support -
Better Together
Better Together