Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Accomplishments
Timeline
Generic

Justine Bradley

Kirkwood,QLD

Summary

I have been an operation manager for over a year now,being a traditional Operations Manager has taught me a lot around the leadership of Bunnings.

I have excellent customer service and store up,with a long demonstrated history of leading busy and high performing team safely.

  • Im responsible for supporting the service co ord and coaching them to there best ability.
  • OHS Compliance and general audit of store.
  • Selling Expenses management and actions
  • Ilid review and action
  • Goods Inwards best practice
  • Leading a team safely

Overview

8
8
years of professional experience
1
1
Certification

Work History

Coordinator - Lifestyles Department Builders Coord

Bunnings Warehouse
Gladstone, QLD
08.2021 - 01.2023
  • Supervision of up to 20 direct staff and up to 180 indirect staff
  • Directly support the store leadership team
  • Lead by example; Best service and support the team to deliver friendly and helpful advice to customers
  • Strong appreciation for workplace safety
  • Rostering and scheduling for the team
  • Reviewing stock holdings
  • Attending and hosting leadership and team meetings
  • Kept accurate and confidential data
  • Liaised with stockists and sales representatives
  • Identifying training gaps and suggesting areas to bridge information
  • Ongoing coaching of the team on the right service behaviours
  • Assisting with inducting and training the team
  • Ensure that merchandising standards fit with business requirements
  • Coordinate stock
  • Open communication style' approachable and friendly
  • Implement plans to improve health and safety performance
  • Coach and empower team to work, think and act safely
  • Ensure team members (and other leaders) receive relevant health and safety training, coaching and safety information.

Grade 4 Supervisor - Goods Inwards

Bunnings Warehouse
Caloundra, QLD
01.2020 - 01.2021
  • Supervision of a team of 35
  • Controlled incoming stock
  • Trained teams across safety throughout the store
  • Organised rosters
  • Conducted appraisals.

Grade 4 Supervisor - Home Sector

Bunnings Warehouse
Caloundra, QLD
01.2019 - 01.2020
  • Built and lead an effective, professional and efficient team
  • Provided an entirely customer-focused store experience
  • Ensured a safety-first environment, responding to any issues immediately
  • Planned, organised and implemented staffing, rosters, leave to ensure store was adequately covered
  • Kept accurate and confidential data.

Service Desk / Lifestyle / Merchandising

Bunnings Warehouse
Maroochydore, QLD
06.2015 - 01.2019

Education

High School Diploma -

Birkenhead College
New Zealand
01-1988

Skills

  • Entrusted with large budgets and wage allocation; up to and beyond AU $90, 000
  • Leading teams; supervising up to 20 direct team and up to 180 team members
  • Always seeking to maintain a positive working culture; leading by example
  • Maintenance of contractor and supplier data in company data base
  • Store refits and planograms
  • Consistently high scorer through with organizational KPIs
  • Team training and management
  • Rational and mature decision-making skills; calming and firm approach to difficult situations
  • Excellent merchandising skills; promoting and influencing a buyer's decision by way of stock display
  • A strong appreciation for team work and encouraging colleagues for better business results
  • Proven ability to work efficiently and effectively; in a team and autonomously
  • Continuous cleaning and use of hygienic measures around the store
  • Ensuring a safe space for customers and colleagues
  • Calm and focused on providing a seamless customer experience
  • Front of House' greeting of customers and clients, welcoming them to the business
  • Excellent communication skills; written and verbal
  • Confident interpersonal skills; creating strong and lasting professional relationships
  • Proven ability to meet organizational timelines and production targets
  • Safe and efficient employee; keeping abreast of company expectations and safer ways of working
  • Professional and tidy appearance, friendly demeanor and calm disposition

Certification

  • First Aid Certification
  • CPR Certification
  • Fire Warden Training
  • Full QLD Driving License

References

  • Adrian Cole Complex manager 0448691873
  • Emma Moszko _Goss 0428561061
  • Emily Sweet, Complex Manager, Bunnings - Morayfield, 0418 718 467

Affiliations

  • In my spare time I love showing my dogs,I have 2 bullmastiffs and 1 british bulldog

Accomplishments

  • I have completed LOP
  • Grow my Career

Timeline

Coordinator - Lifestyles Department Builders Coord

Bunnings Warehouse
08.2021 - 01.2023

Grade 4 Supervisor - Goods Inwards

Bunnings Warehouse
01.2020 - 01.2021

Grade 4 Supervisor - Home Sector

Bunnings Warehouse
01.2019 - 01.2020

Service Desk / Lifestyle / Merchandising

Bunnings Warehouse
06.2015 - 01.2019

High School Diploma -

Birkenhead College

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Justine Bradley