Justine Ibbotson
Geraldton,WA
Summary
Knowledgeable Coordinator and dynamic leader with background in program coordination and successfully managing multiple tasks simultaneously. Excelling in operations management and strategic planning. Spearheaded quality improvement projects, enhancing team productivity by fostering collaboration. Skilled in project coordination and relationship building, achieving seamless cross-functional team integration and operational excellence.
Overview
21
21
years of professional experience
Work History
Acting Coordinator Sub Acute Care
WACHS - Midwest
02.2024 - Current
- Improved team productivity and communication of the Day Therapy Unit, Tele-Geriatrician clinic and Inter-professional Learning program, fostering a collaborative work environment and reducing waitlists.
- Enhanced operational workflows by streamlining the admission and discharge processes, whilst maintaining well-organised documentation systems.
- Boosted team morale and productivity by organising team-building activities, in-services and maintaining open-door policy for feedback and concerns.
- Resource management, maintaining statistical and reporting requirements.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Spearheaded quality improvement projects based on best practice guidelines.
Coordinator Older Patient Initiative /Complex Care
WACHS - Pilbara
01.2009 - 12.2023
- Coordination and management of the Older Patient Initiative at Hedland Health Campus - a hospital avoidance program
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organised documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
ACAT Coordinator
WACHS - Pilbara
05.2018 - 12.2023
- Coordination and management of the Aged Care Assessment Programme for the Pilbara region.
- Quality assurance and working towards Key Performance Indictors
- Spearheaded development of the 'Pilbara Aged Care Regional Network Group' and Terms of Reference, to meet monthly, fostering working relationships and improved communication across multi-organisations, including the Commonwealth Stewardship.
- Qualified ACAT Assessor, Delegate and Education Officer, responsible for promoting best practice clinical guidelines for the older person in their aged care journey.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organised documentation systems and updating records accurately as needed.
Physiotherapist
WACHS Pilbara
04.2018 - 12.2020
- Enhanced patients'' quality of life through targeted physical therapy exercises and pain management techniques.
- Educated patients, families and caregivers on home exercise program that complement therapy sessions.
- Educated patients on injury prevention strategies, promoting long-term health and wellbeing.
- Made clinical assessments and diagnoses to treat physical problems and conditions.
Physiotherapist - Senior and Junior Roles
WACHS - Midwest
01.2004 - 12.2008
- Enhanced patients'' quality of life through targeted physical therapy exercises and pain management techniques.
- Educated patients, families and caregivers on home exercise program that complement therapy sessions.
- Educated patients on injury prevention strategies, promoting long-term health and wellbeing.
- Made clinical assessments and diagnoses to treat physical problems and conditions.
Education
Bachelor of Science - Physiotherapy
Curtin University of Technology
Bentley12-2003
Skills
- Work Planning and Prioritisation
- Project Coordination
- Staff Supervision
- Operations Management
- Budget Planning
- Professional Networking
- Contract Management
- Resource Allocation
- Relationship Building
- Process Improvement
- Staff Management
- Strategic Planning
ACAT Assessor, Delegate and Education Officer
I am a qualified physiotherapist with extensive experience in the coordination and management in the health industry, specializing in older adults, sub acute care and community aged care. I have experience ranging from inpatients, outpatients , sub acute, community and residential and pride myself on my strong work ethic. I have been a qualified ACAT Assessor and Delegate since 2009 and the ACAT Education Officer for WACHS-Pilbara since 2018.
Timeline
Acting Coordinator Sub Acute Care
WACHS - Midwest
02.2024 - Current
ACAT Coordinator
WACHS - Pilbara
05.2018 - 12.2023
Physiotherapist
WACHS Pilbara
04.2018 - 12.2020
Coordinator Older Patient Initiative /Complex Care
WACHS - Pilbara
01.2009 - 12.2023
Physiotherapist - Senior and Junior Roles
WACHS - Midwest
01.2004 - 12.2008
Bachelor of Science - Physiotherapy
Curtin University of Technology
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