Summary
Overview
Work History
Education
Skills
Language
Timeline
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JUWON SONG

JUWON SONG

Southbank,Australia

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service

Overview

7
7
years of professional experience

Work History

Full-time Barista & Front of House

JUJU'S DELI
11.2024 - Current
  • Prepared and served beverages to enhance customer experience with high-quality service.
  • Improved operational efficiency by maintaining a clean and organized workstation.
  • Ensured accuracy of customer orders by carefully following specific requests.
  • Assisted in training new team members to maintain consistency in service quality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Barista & Sandwich Maker

Southside Griller
09.2024 - 01.2025
  • Making coffee and sandwiches
  • Place orders and receive payments using POS system
  • Setting and cleaning the tables and washing dishes
  • Greeted guests in a friendly manner as they entered the store
  • Stocked and maintained inventory to ensure availability of supplies.
  • Prepared and served a variety of coffee drinks to enhance customer satisfaction.

Barista

The Venti Cafe
01.2022 - 01.2024
  • Took coffee, food and other beverage orders and prepared them for customers quickly and effectively
  • Sanitized coffee equipment during each shift and maintained clean and organized workplace
  • Consistently scored90% on customer satisfaction surveys

Barista / ALL-rounder

ABC Cafe
01.2018 - 01.2021
  • Created10+menu item according to prescribed recipes and prepared food products
  • Checked correctness and completeness of food and drinks against order slips before serving them to customer
  • Created personalized beverages customers

Education

Bachelor of service - major

Bachelor of Chinese - major

Skills

  • Eager to Learn
  • Responsable
  • Positive Attitude
  • Friendly customer service
  • Time management
  • Attention to detail

Language

Korean : Fluent
English : Intermediate
Chinese : Upper intermediate

Timeline

Full-time Barista & Front of House

JUJU'S DELI
11.2024 - Current

Barista & Sandwich Maker

Southside Griller
09.2024 - 01.2025

Barista

The Venti Cafe
01.2022 - 01.2024

Barista / ALL-rounder

ABC Cafe
01.2018 - 01.2021

Bachelor of Chinese - major

Bachelor of service - major

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JUWON SONG