Kaana Wada
Melbourne,Australia
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Baker and Cashier
Uncle Tetsu’s Japanese Cheesecake
Melbourne, VIC
09.2023 - Current
- Handling cashier in fast-paced environment with quick and accurate register skills
- Excellent communication skills with diverse range of customers and work colleagues
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized workspace
- Lifted up to 20 kilograms at once
Waitress
Pink Ginger
Melbourne, VIC
09.2023 - Current
- Managed more than 10 calls for takeaway and reservation calls on night shift
- Working in an extremely fast-paced environment
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Taking orders, providing recommendations, ensuring accurate order entry
- Maintaining clean organized dining area
Private Tutor
Gokakuo Systems Co., Ltd.
Tokyo, Japan
06.2022 - 05.2023
- Built relationship of trust with students and their parents
- Enhanced student comprehension by incorporating real-life examples and relatable scenarios in tutoring sessions
- Strengthened students'' critical thinking abilities by developing problem-solving exercises and activities
Store Staff
Ginza Aster Foods Co., Ltd.
06.2021 - 05.2023
- Assisted customers with product selection and queries
- Operated cash register
- Managed inventory and stocks
- Handled international customers with the ability of English
- Opening and closing of the store alone.
Shop Staff
Chiyoda Sushi Co., Ltd.
08.2020 - 05.2021
- Operated cash register
- Made sushi and sushi rolls
- Performed tasks such as cleaning and cutting quickly.
Education
Linguistics
Sophia University
Tokyo, Japan03.2025
Skills
- Passed EIKEN Grade 1 (The EIKEN Test in Practical English Proficiency in Japan)
- RSA Certificate
- Excellent customer service with international customers
- Thrives in busy environments
- Quick learner
- Hard-working
- Motivated
- Friendly
- Honest
- Customer Service
- Multitasking Abilities
Languages
Japanese
English
Visa
Working Holiday Visa (Expiring 30/05/24)
Availability
Available to start working on 29th February
Can arrange an interview in person on 17th, 18th and 19th
Timeline
Baker and Cashier
Uncle Tetsu’s Japanese Cheesecake
09.2023 - Current
Waitress
Pink Ginger
09.2023 - Current
Private Tutor
Gokakuo Systems Co., Ltd.
06.2022 - 05.2023
Store Staff
Ginza Aster Foods Co., Ltd.
06.2021 - 05.2023
Shop Staff
Chiyoda Sushi Co., Ltd.
08.2020 - 05.2021
Linguistics
Sophia University