Tomoka Saitoh
Yowrie,NSW
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Tathra Hotel
12.2023 - Current
- Served food promptly with focused attention to customer needs.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Kitchen Hand
Kinpaso, Yukai Resort Group,Ltd.
11.2023 - 12.2023
- Restocked buffet food and answered customers' questions.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Support Center for Handicapped People's Employment
Cocorport,Ltd.
04.2021 - 10.2023
- Interviewed clients to assess situations, and issues and implement services to address needs.
- Supported clients with empathy and compassion during difficult times.
- Conducted lectures on business manners, time management, PC skills, Mock interviews, etc
Education
Master of Arts - Clinical Psychology
Gakushuin University
Tokyo, JAPAN03.2021
Bachelor of Arts - School of Cultural Creative Study
Aoyamagakuin University
Tokyo, JAPAN03.2019
Skills
- Customer service
- Kitchen Hand experience
- Clinical Psychologist Certificate in Japan
・EIKEN (English proficiency test): 1st grade (CEFR level:C1 Advanced)
・Test of Chinese Proficiency: 3rd grade (Basic)
Timeline
Hospitality Worker
Tathra Hotel
12.2023 - Current
Kitchen Hand
Kinpaso, Yukai Resort Group,Ltd.
11.2023 - 12.2023
Support Center for Handicapped People's Employment
Cocorport,Ltd.
04.2021 - 10.2023
Master of Arts - Clinical Psychology
Gakushuin University
Bachelor of Arts - School of Cultural Creative Study
Aoyamagakuin University
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