Multiple years of Customer service and cleaning experience, hardworking with a purpose- driven attitude, motivated and inspires the team to work at their peak performance. I always see things through as well as find solutions for even the most difficult of problems. One- of - a- kind personality, Outgoing and keen eye for detail. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Overview
3
3
years of professional experience
Work History
Commercial Cleaner
DIMEO cleaning excellence
St. George Terrace, Perth
01.2024 - Current
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Sanitized frequented areas and equipment using approved supplies.
Domestic Cleaner
Ai Cleaning Force
East Victoria Park, WA
01.2024 - Current
Dusted furniture, blinds and other surfaces.
Complemented special requests from clients in a timely manner.
Disinfected countertops and appliances such as microwaves and refrigerators.
Provided excellent customer service to ensure satisfaction.
Inspected rooms for potential hazards or damages.
Changed bed linens when requested by clients.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Cashier
Bhatbhateni Super Market
Kathmandu, Nepal
12.2022 - 11.2023
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Housekeeping Assistant
Hyatt Hotel
Kathmandu, Nepal
03.2022 - 11.2022
Maintained cleanliness standards for all assigned areas according to company policies and procedures.
Vacuumed carpets, dusted furniture, mopped floors, and emptied trash cans in all public areas of the hotel.
Barista, Waitress and Kitchen Hand
Transit Restaurant Nepal
Gandaki, Nepal
07.2021 - 02.2022
Provided excellent customer service to ensure repeat customers.
Developed positive relationships with regular customers through friendly conversation.
Cleaned dining room chairs, tables, floors and other surfaces regularly.
Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Master in Business Administration -
Pokhara University
Pokhara, Nepal
02-2021
Master in Professional Accounting -
Murdoch University
Perth, WA
Skills
Equipment safety
Strong Work Ethic
Maintenance Requests
Housekeeping skills
Daily Reporting
Problem-solving capabilities
Quality controls
Equipment monitoring
Regulatory Compliance
Supply Management
Custom
References
Prisma (Area Manager, DIMEO cleaning excellence)
0422184950
Rojit Dhakal (Site supervisor Quay clean)
0452566370
Pooja Chetry (Chef Kinky Lizard and espresso bar)
0405478142
Timeline
Commercial Cleaner
DIMEO cleaning excellence
01.2024 - Current
Domestic Cleaner
Ai Cleaning Force
01.2024 - Current
Cashier
Bhatbhateni Super Market
12.2022 - 11.2023
Housekeeping Assistant
Hyatt Hotel
03.2022 - 11.2022
Barista, Waitress and Kitchen Hand
Transit Restaurant Nepal
07.2021 - 02.2022
Master in Business Administration -
Pokhara University
Master in Professional Accounting -
Murdoch University
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