Kaccie Smith
West, Rockhampton ,QLD
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
Compass Group
Moura, QLD
12.2024 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Communicated repair needs to maintenance staff.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Trained and mentored new staff on cleaning and safety protocols.
Parts Interpreter
BDS Mechanical
Moura, QLD
02.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Ordering and receiving stock, data entry and manual handling.
Hotel All Rounder
Leap Hotel
Mackay, QLD
09.2023 - 03.2024
- Assisted with day-to-day operations of the hotel, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Opened and closed hotel, money handling, eftpos transactions and taking bookings over the phone.
- Assisting with cooking when the chef was away, and all kitchen hand duties- food prep- cleaning- waitressing.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service
Kookaburra Corner Store
Mirani, QLD
10.2023 - 2024
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Increased fuel sales by providing excellent customer service and product knowledge.
- Mentored junior employees to improve performance, food safety, and customer service.
- Assisting with food preparation and cooking.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Developed strong multitasking skills while proficiently handling multiple orders during peak hours.
Weighbridge Operator
Central Highlands Regional Council
Emerald, QLD
11.2022 - 09.2023
- Supported site managers with handling daily traffic by processing data and paperwork.
- Enhanced weighbridge efficiency by implementing streamlined operational procedures.
- Assisted in training new employees on proper weighbridge operation procedures, ensuring a seamless integration into the team.
- Collaborated with team members to address any issues or concerns related to the weighing process, maintaining smooth operations throughout shifts.
- Improved customer satisfaction with timely service and clear communication regarding weight information and associated costs.
- Provided excellent customer service, addressing any questions or concerns from truck drivers regarding the weighing process or charges incurred.
Disability Support Worker
Yumbabimbi
Emerald, QLD
10.2021 - 10.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Kept accurate records for client files and handled related paperwork.
Disability Support Worker
Stepout Community Services
Katherine, NT
05.2018 - 09.2021
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Education
Morayfield High School
Morayfield, QLDSkills
- Decision Making
- Complaint Handling
- Team Collaboration
- Time Management
- Conflict Resolution
- Health and safety
- Chemical handling
- Reliability and punctuality
- Cash handling
- Food Safety Knowledge
- Customer Service
Certification
• Cert III in Individual support
• Blue Card current until Dec 2026
• Yellow Card current until Dec 2026
• Food Safety Certificate
• Responsible Service of Alcohol RSA
• RMLV & Manager License
• Manual Drivers License
Custom
Maureen Fletcher
Supervisor for Disability Services
0424165796
Butch & Jen Taylor
Leap Hotel
0427135746 or 0448607277
Craig Manning
Manager BDS
0428436412
Timeline
Cleaning Supervisor
Compass Group
12.2024 - Current
Parts Interpreter
BDS Mechanical
02.2024 - 12.2024
Customer Service
Kookaburra Corner Store
10.2023 - 2024
Hotel All Rounder
Leap Hotel
09.2023 - 03.2024
Weighbridge Operator
Central Highlands Regional Council
11.2022 - 09.2023
Disability Support Worker
Yumbabimbi
10.2021 - 10.2022
Disability Support Worker
Stepout Community Services
05.2018 - 09.2021
Morayfield High School