Kacey Skellern
Gold Coast ,QLD
Summary
Enthusiastic and driven Food and Beverage Attendant with 4+ years of experience. Prepared to offer knowledge and abilities to boost team success and enhance customer satisfaction by providing efficient support. Meet customers needs, maintain clean tables and floors, keep supplies stocked and quickly deliver requested items.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Seaworld
Gold Coast, Queensland
04.2016 - 11.2019
- Greeted customers and answered any questions.
- Provided attentive service and proactively assessed guest needs.
- Prepared and served professional, barista made coffee and snacks to customers.
- Greeted and served an average of 200+ customers daily, providing prompt, personalised and friendly service in a fast paced environment.
- Assisted customers with alcoholic beverages and meals working behind the bar.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Education
Year 12 -
Miami State High School
Gold Coast, Queensland 11.2018
Skills
- Strong verbal communication
- Upselling and cross-selling
- Communication skills
- Food running
- Table clearing
- Food preparation and safety
- Detail oriented
- Creative problem solving
- Key stakeholder relationship building
Volunteer
Trainee car detailer | Nick’s BodyWorks 08/12 - 12/12
• Driving and moving customers vehicles • Washing and spot free cleaning • Detailing/polishing customers vehicles
Other experience
• Dog walking • Dog training • Car Servicing • Film/Photography • Video editing • Photo Editing • Music creation • Microsoft Office • Adobe Photoshop • Premiere Pro • Computer literate
Timeline
Food and Beverage Attendant
Seaworld
04.2016 - 11.2019
Year 12 -
Miami State High School